Maitri Parekh
Frisco,TX
Summary
Inbound Sales with 3+ years of experience answering customer questions and processing customer requests. Hard-working professional recognized by peers for my effective communication and problem-solving skills. Looking to apply my experience with Inbound Calls and Sales and Upselling at your company.
Overview
3
3
years of professional experience
Work History
Leasing Agent
Reality Center Management Inc.
Frisco, TX
02.2023 - Current
- Handling Inbound calls, chats, emails
- Communicating and following up with the Prospects and Residents
- Greeting Prospects and Residents in a Postive Way
- Solving Prospects, Teams, Vendors, and Residents Issues In Professional manners
- Being Detail Oriented
- Cold Calling, following up with Clients along with giving a postive Customer Service
Cashier/Sales Associate
Old Navy
Prosper, TX
02.2021 - 02.2023
- Answer questions about fit, fashion trends/style, product availability, and promotions in store and via phone.
- Provide guidance to customers about the online ordering process.
- Address and resolve questions regarding shipping, billing, and delivery.
- Managing retail duties including cashier work, shipping, and packaging.
- Awarded as Top Performer for selling brand credit cards
Server/Customer Service
Main Event Entertainment Inc.
Frisco , TX
05.2021 - 07.2021
- Ensured Customer satisfaction by bring friendly
- Additional “above-and-beyond”
- Learning and Growing from all different situations
Education
Associate of Arts - Business Administration
Collin College
Frisco, TX01.2025
Skills
- Microsoft Office (Expert)
- Customer Service (Expert)
- Problem Solving Skills (Expert)
- Communication Skills (Expert)
- Sales (Expert)
- Telephone and Email Etiquette
Languages
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
English
Full Professional
Timeline
Leasing Agent
Reality Center Management Inc.
02.2023 - Current
Server/Customer Service
Main Event Entertainment Inc.
05.2021 - 07.2021
Cashier/Sales Associate
Old Navy
02.2021 - 02.2023
Associate of Arts - Business Administration
Collin College
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