Summary
Overview
Work History
Education
Skills
Certification
Certifications Training
References
Timeline
Generic

Annette D. Richards

Jacksonville,NC

Summary

My goal is to obtain a position that utilizes my network, systems, administrative, managerial skills and experiences to support, maintain, manage and teach in today’s cutting-edge technologies. I thrive in environments where I can share and foster learning and help others grow to their full potential.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Expert Systems Analyst

Mantech
04.2014 - Current
  • Migrate tenancy from Microsoft GCCH to Google Workspace
  • Manage all aspects of acquisitions, from data collection to migration
  • Install/Upgrade/manage Exchange 2019 hybrid environment from the previous 2007/2010 hybrid exchange environment with Microsoft O365 GCCHigh tenant
  • Install/Upgrade/manage StorSimple devices
  • Introduced new 7000 series to environment and upgraded to new 8000 series, attaching to Gov Azure
  • Set up and manage all corporate technical projects within CIT to support the enterprise, including new Active Directory 2019 upgrade and DFS infrastructure
  • Migrate physical fileshares to virtual StorSimple and Nasuni storage
  • Manage VMWare environment, including upgrade from 3.5 – 5.1
  • Install/Manage Certificate Authority for Enterprise
  • Designing plan for Microsoft Service Manager within the current environment
  • Working with other departments on ISO 20000 compliance and planning
  • Manage O365 GCCHigh tenant – Global Admin for tenant - Azure AD, Security and Compliance, AIP, Exchange, OneDrive.

Senior Principal Systems Engineer

ManTech
04.2014 - Current
  • Migrate tenancy from Microsoft GCCH to Google Workspace
  • Manage all aspects of acquisitions, from data collection to migration
  • Install/Upgrade/manage Exchange 2019 hybrid environment from the previous 2007/2010 hybrid exchange environment with Microsoft O365 GCCHigh tenant
  • Install/Upgrade/manage StorSimple devices
  • Introduced new 7000 series to environment and upgraded to new 8000 series, attaching to Gov Azure
  • Set up and manage all corporate technical projects within CIT to support the enterprise, including new Active Directory 2019 upgrade and DFS infrastructure
  • Migrate physical fileshares to virtual StorSimple and Nasuni storage
  • Manage VMWare environment, including upgrade from 3.5 – 5.1
  • Install/Manage Certificate Authority for Enterprise
  • Designing plan for Microsoft Service Manager within the current environment
  • Working with other departments on ISO 20000 compliance and planning
  • Manage O365 GCCHigh tenant – Global Admin for tenant - Azure AD, Security and Compliance, AIP, Exchange, OneDrive.

Enterprise Systems Architect & Emerging Technology Manager

ICF Incorporated
11.2010 - 04.2014
  • Install/Upgrade/manage Exchange 2010/Blackberry Environment, including Federation with new acquisitions, hybrid deployment to Office 365 and upgrade to Exchange 2013
  • Migrate Exchange environment from one storage platform (EMC) to current (NetApp)
  • Set up and manage all corporate technical projects within CIT to support the enterprise
  • Manage VMWare environment
  • Install/Upgrade/Maintain MobileIron mobile device security
  • Install/manage/upgrade FIM 2010
  • Install/manage UAG/DirectAccess
  • Install/Manage Certificate Authority for Enterprise
  • Design/Install/Manage new domain setup and trust relationships in a forest environment
  • Design/Install/manage ADFS 2.0 and customized Directory Sync for SSO with the Cloud.

IT/Ops System Administrator

Vovici Corporation
08.2008 - 11.2010
  • Install/Upgrade/manage all datacenters - all network connections, switches/routers, servers (ESX & Microsoft), ILO ports, and phones
  • Set up and manage Cisco Anyconnect VPN access
  • Setup and manage from physical to virtual VMWare environment for Development, IT and QA
  • Set up and manage Veritas Backup Exec 12.5 environment for all servers
  • Install/manage/upgrade Exchange and Blackberry Enterprise Server
  • Responsible for all server patching for OS & applications
  • Responsible for configuring client installs in IIS 5 & 6 for a SAAS hosted environment
  • Purchased and installed SSL certs for client sites
  • Installed and managed SAN and NAS for IT and QA environments
  • Set up SQL databases for client installs
  • Manage all Microsoft, Backup Exec, VMware, and Cisco Smartnet Licensing/Contracts.

Information Technology Manager

City of Manassas Park
11.2006 - 08.2008

Education

Master of Science - Cybersecurity

Purdue Global University
West Lafayette, IN
05.2024

Bachelor of Science - Information Technology

Purdue Global University
West Lafayette, IN
02.2022

Chemistry Major, Math Minor - Chemistry

West Virginia University
Morgantown, WV

Chemistry Major, Math Minor - Chemistry

Fairmont State University
Fairmont, WV

Skills

  • Linux/Unix
  • Windows 9x/NT/2000/XP/7/8/10
  • Windows Server 2003, 2008, 2012 R2, and 2019
  • MAC OS X
  • Cisco PIX/ASA/Switches/Routers/VOIP/VPN
  • SonicWall
  • F5
  • IIS
  • Apache Tomcat
  • Microsoft Forefront
  • VMWare ESX/ESXi 35 , 40, 41, 50 & VMWare Workstation/Fusion
  • Hyper-V
  • Symantec Antivirus Enterprise/Exchange
  • Symantec Ghost
  • Microsoft Azure/Gov Azure
  • Amazon S3 Cloud
  • GeoLynx
  • CAD
  • GIS
  • IBM AS400
  • E-Commerce
  • E-911
  • VCIN
  • Blackberry Enterprise Server
  • SIF
  • CAT 5, 5e, 6, fiber termination
  • Novell
  • HP Blade Servers
  • SAN
  • NetApp
  • LeftHand ISCSI
  • MS ISA
  • 3COM
  • HTML
  • ASP
  • ARR
  • NET
  • SQL
  • TCP\IP networking
  • Veritas Backup Exec/NTBackup
  • Microsoft Office Suite 2000/2003/2007/2010/2013/2016
  • MS Exchange Server 00/03/07/2010/2013/2019
  • Windows Azure/Office 365/Office 365 GCCHigh
  • UAG/Direct Access/TMG
  • ADFS 20 /30
  • AD Connect

Certification

  • MCSE
  • MCSA
  • CCDA
  • CCNA

Certifications Training

  • MCSE (Microsoft Certified Systems Engineer) - Windows 2000 - Windows 2003 Server
  • MCSA (Microsoft Certified Systems Administrator) - Windows 2000 - Windows 2003 Server
  • CCNA
  • CCDA
  • LeftHand ISCSI Certified
  • Panduit Cat 5, 5e, and 6 Line Drops and Termination
  • MCP (Microsoft Certified Professional)
  • Panduit Fiber Optic Line Drops and Termination
  • American Telephone Merlin Magic and Legend System Administration
  • Learning Tree certified Microsoft Server 2000.
  • VMWare Training, ESX/ESXi 3.5, 4.0,5.5

References

References available upon request.

Timeline

Expert Systems Analyst

Mantech
04.2014 - Current

Senior Principal Systems Engineer

ManTech
04.2014 - Current

Enterprise Systems Architect & Emerging Technology Manager

ICF Incorporated
11.2010 - 04.2014

IT/Ops System Administrator

Vovici Corporation
08.2008 - 11.2010

Information Technology Manager

City of Manassas Park
11.2006 - 08.2008

Master of Science - Cybersecurity

Purdue Global University

Bachelor of Science - Information Technology

Purdue Global University

Chemistry Major, Math Minor - Chemistry

West Virginia University

Chemistry Major, Math Minor - Chemistry

Fairmont State University

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Annette D. Richards