Annia Curvelo
Cumming,GA
Summary
Focused professional business woman, with 17 years of experience.
Adapt at working in fast-paced and competitive environments. Passionate, easy going and responsible. Highly motivated with desire of taking on new challenges. With an outgoing personality and deep understanding of the importance of leadership and management; as well as the importance of following systems and processes to maximizing productivity. Ability to lead teams, be coachable and excell expectations.. High values, compassionate and charismatic. Skilled in working under pressure and following deadlines. Driving improvements through innovation and leadership.
Overview
13
13
years of professional experience
Work History
Insurance Producer
Life
Accident, in
01.2023 - Current
- Ga, TX and IL.
- Consulted with Unions, credit unions and association customers to assess needs and match products.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Clearly explaining programs, and customize features of the various insurance plans based on clients needs.
- Received underwriting approvals and follow up with clients, after accurately completing applications for insurance coverage.
- Pursued new clients through various marketing strategies, focus on Referrals in order to grow existing portfolio of policyholders.
- Prepared proposals and conducted closing appointments to sell insurance products.
Owner and Founder
Hippie Daily Artisanals
01.2021 - Current
- Overseeing the running smoothly of the company in good communication between distributors, sales and marketing persons.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Work on E-commerce while, developing and implementing successful sales strategies to meet business goals.
- Build trust and customer's by conferring in understanding their needs and finalize purchase orders.
- Hosted special events to boost brand awareness and increase community engagement. Brand specialization is in helping at least 300 Indigenous families in becoming self- sustained and improve their quality of living.
CFO
Curvelo Restorations
Cumming, GA
03.2018 - Current
- Financial Decision and management in company-wide budgets, payroll, accounting and other financial operations.
- Constant operational processes and implemented continuous improvement initiatives to promote profitability and efficiency.
- Review monthly P&L and overseeing team in charge of Balance Sheets, Income Statements and daily journals
- Prepared financial forecasts to support fiscal planning and management.
- Managing all cost incurred in large commercial and residential projects
- Directing the commercial projects from a Financial Standpoint
- Negotiated and managed contractual agreements to secure ideal terms and drive effective financial engagements.
- Completed analysis of company financial data and produced industry reports outlining metrics and results.
Residential Public Adjuster
United Adjusting Services
Cumming, Georrgia
01.2018 - Current
- (License # 3243915)
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Work on the behalf of individuals properties-residential to maximize the claim and get it approved.
- Working diligently on getting claims approved among the PA team
- In charge of communicating with Homeowner the evolution of the claim; through a smooth, honesty, transparency and fairness of the sum
- Coordinated benefits while applying applicable deductibles, co-insurance and out-of-pocket costs.
- Utilized understanding of underwriting guidelines to keep work in line with government regulations and company requirements.
International Regional Manager
Southwire Company
01.2015 - 01.2018
- Cultivated and strengthened customer relationships to drive revenue growth within the asigned area; APAC, EMEA, Latin America, Caribbean, and Central America.
- Contacted new and existing customers to discuss new projects and solutions.
- Wide knowledge of the wire and cable and requirements needed per projects as well as offering consulting.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Sourced new opportunities to introduce new products to existing clients.
- Initiated sales correspondence, preparing and presenting professional bids to customers.
Front Office Manager
Westin Atlanta Airport Hotel
12.2013 - 07.2015
- Overseeing and in charge of operations of 40+ employees from different departments of a 500-room hotel.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- In charge of the introduction, training and overseeing the team.
- Oversaw CRM updates and backups, report generation and troubleshooting requisition.
- Assuring the proper workflow during shifts.; customer service and team building
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewing P&L on a monthly basis, ensuring budget is met and adjusting costs where needed
Administrator and Account Manager
Natic Taylor & Associates LLC
Atlanta, GA
06.2013 - 12.2013
- In charge of creating and implemented a S.O.P’s along the firm and its departments.
- Reviewed documents to and additional information for preparing tax returns.
- Organizing and simplify the database.
- Collaborate in organizing documentation of clients for tax returns, filing extensions and reconciling accounts
- Updating the books and daily journals for companies
- Invoicing clients and follow up with their payments and documentation
- Following up with customer service, surveys and implementing process resolutions based on customer’s feedback.
Operations Manager
Best Staffing Solutions
Atlanta, GA
03.2013 - 06.2013
- Opening, hiring and maintaining staffing personnel among the hotel contracted accounts throughout Atlanta
- Performing weekly meetings with directors and managers of each account for ensuring satisfaction and hotel compliance
- In charge of payroll, compensation and scheduling among all staffing members
- Auditing staffing employee’s performance and results periodically to ensure proper service and delivery while meeting each hotel standards.
- Built strong operational teams to meet process and production demands according each hotels standards.
Food and Wine
Ecco Restaurant
Atlanta, GA
03.2012 - 03.2013
- Obtaining Oenology Studies (winery) in Nimes-France and applying them to the US F&B Industry.
- Daily recommendations with knowledge and confidence of correct wine and food pairings.
- Reviewed wine list regularly in line with current trends, list appeals to diverse customer base.
- Providing everyone a personalize customer service by building rapport and Focusing on their needs while upselling when possible.
- Ticketed, arranged and displayed merchandise to promote sales.
Customer Service Manager
Hotel Management Training, Westin Atlanta Airport
Atlanta, GA
03.2011 - 03.2012
- Work on problem resolution and guest satisfaction as well as in charge of the pertaining administrative job.
- The Supervising role was rotated throughout the different areas of the hotel; operators, housekeeping, and front desk.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Working the night Auditor was part of the program, reconciling the daily credit cards, the closing day transactions, performing checkouts, turning the system and ensuring the correct balance of all chart of accounts
- Working with the different vendors to maximize daily hotel “sold out” became part of my training roles.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
Floor Supervisor
Hotel Management, Westin Atlanta Airport
Atlanta, GA
01.2011 - 01.2012
- Addressed employee issues and conflicts to provide input, feedback and coaching, in a traditional French cuisine.
- Performing regular inventory, restocking and orders processing
- In charge of wine Upselling-Oenology top items.
- Set-up of parties and buffet nights.
- Make sure of the compliance with special orders and allergies of customers.
- Assist the Manager in scheduling servers on daily basis.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Preparing menus and work among kitchen for new upcoming items.
- Train servers in menu-changes, between other responsibilities.
Hotel Supervisor
La Magnaneraie
Avignon, France
03.2010 - 03.2011
- In charge of all guest check-in and out procedures
- Working with the travel agencies – reviewing bookings, billings, cancellation and refunds.
- Responded to and resolved guest issues or complaints.
- In charge of billing end-of-month 3rd parties on a daily basis
- Perform quality inspections among the hotel.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
European Master’s degree - International Management Administration & Accounting, Hospitality, Management and Accounting
Vatel Business School of Commerce
02.2011
Double Bachelor’s degree - Business Administration and Hospitality, Finance, Commerce
School of Banking, EBC
05.2009
Skills
- Highly Organized
- Coachable
- Strategic Planning
- Team Leadership
- Decision Making
- Goal Setting
- Presentation Development and Delivery
- Business Leadership
- Focus and Follow-Through
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Full Professional
Timeline
Insurance Producer
Life
01.2023 - Current
Owner and Founder
Hippie Daily Artisanals
01.2021 - Current
CFO
Curvelo Restorations
03.2018 - Current
Residential Public Adjuster
United Adjusting Services
01.2018 - Current
International Regional Manager
Southwire Company
01.2015 - 01.2018
Front Office Manager
Westin Atlanta Airport Hotel
12.2013 - 07.2015
Administrator and Account Manager
Natic Taylor & Associates LLC
06.2013 - 12.2013
Operations Manager
Best Staffing Solutions
03.2013 - 06.2013
Food and Wine
Ecco Restaurant
03.2012 - 03.2013
Customer Service Manager
Hotel Management Training, Westin Atlanta Airport
03.2011 - 03.2012
Floor Supervisor
Hotel Management, Westin Atlanta Airport
01.2011 - 01.2012
Hotel Supervisor
La Magnaneraie
03.2010 - 03.2011
European Master’s degree - International Management Administration & Accounting, Hospitality, Management and Accounting
Vatel Business School of Commerce
Double Bachelor’s degree - Business Administration and Hospitality, Finance, Commerce
School of Banking, EBC
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