Suzanne (Sue) Downs

• Customer (Patron) Centricity - have conducted multiple forms of market research to better understand requirements/needs/gaps of products, services & programs
• Organizational Skills - researched, developed & either led or collaborated on the implementation of the following programs that are still active:

-After Care Ho-Ho-Kus K-8 School

-STEM Programs at Becton Dickinson

-Toys for Tots at Becton Dickinson

• Community Engagement - 30+ years living in HHK involved in:

-Cub Scouts - led 2 dens over a 12-year period

-Multiple Clubs - Active member Garden, Book & Seniors

• Information Literacy - led research programs across multi-disciplinary areas: technical, law, business & government
• Agile & Adaptable - Certified Master Program Manager & Six Sigma Black Belt requiring skills to juggle multiple workflows across large programs
• Inclusive & Diverse - led & managed Worldwide programs & international teams
• Computer Literate: Microsoft Office, MiniTab, Adobe

Manufacturing Integrator Director & Research Manager with a deep knowledge of the materials, processes & equipment used to produce medical devices.
Extensive experience leading cross-functional teams that explored technical innovations, launched new product lines and expedited cost savings and quality programs that grew the business and enhanced profitability.

• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Creative problem solver with 2 patents awarded for new technologies.
• Proven ability to learn quickly and adapt to new situations.

Product Developer and people manager in the Exploratory Research Consumer Product business. Five patents for novel new materials and product designs. Used VOC and other market research tools to build first ever 5 year product pipeline. Developed and published a microbial method for accessing product safety.

• Developed, organized & oversaw product development programs and associated activities across 3 research laboratories.
• Managed R&D budgets, ensuring optimal allocation of resources to support project goals and overall company objectives.
• Secured intellectual property rights by coordinating patent applications, protecting company assets and fostering innovation within the organization.
• Established strategic partnerships with external organizations to enhance research capabilities, expand technical expertise, and drive industry collaboration.