Annia Rosales
Austin,TX
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Clerk
Ryder Logistics
Austin, Texas
07.2021 - Current
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reviewed order data to verify transactions and shipping dates.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Clerk
Americold
City of Industry, CA
12.2020 - 06.2021
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Reviewed order data to verify transactions and shipping dates.
Packer
Fashion Nova
Santa Fe Springs, CA
12.2019 - 11.2020
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Monitored outgoing packages for proper labels and accurate address information.
Receptionist
Western Dental & Orthodontics
Los Angeles, CA
04.2019 - 11.2019
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Associate of Arts - Psychology
East Los Angeles College
Monterey Park, CAHigh School Diploma -
Linda Marquez High School
Huntington Park, CA06.2016
Skills
- Data Recording
- Stocking and Replenishing
- Microsoft Excel
- Customer Satisfaction
- Microsoft Outlook
- Data Gathering
- Materials Organization
- Customer Service
- Information Inputting
- Spanish Speaking
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Clerk
Ryder Logistics
07.2021 - Current
Clerk
Americold
12.2020 - 06.2021
Packer
Fashion Nova
12.2019 - 11.2020
Receptionist
Western Dental & Orthodontics
04.2019 - 11.2019
Associate of Arts - Psychology
East Los Angeles College
High School Diploma -
Linda Marquez High School
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