Annica Nguyen
Seattle,WA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Hands-on Recreational Attendant experienced creating customer-oriented fun environments to promote gaming activities. Passionate about guest service and hospitality. Maximized potential through gaming operation and outstanding customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Seattle Children's Hospital
2023.09 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Recreation Attendant
Seattle Parks And Recreation
2022.08 - Current
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
- Provided information about facilities, entertainment options and rules and regulations to visitors
- Inspected park and recreational areas regularly to maintain safe and clean premises.
- Encouraged rules and regulations of recreation facility to promote safety and welfare of guests and members.
- Conducted facility opening and closing procedures by unlocking and locking entrance gates, activating and deactivating working displays and turning off and on lights for security.
Guest Advocate
Target
2021.04 - 2022.06
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Pediatric Nursing
South Seattle College
08.2023
High School Diploma -
Franklin High School
06.2022
High School Diploma -
Seattle Central College
1701 Broadway, Seattle, WA 9812206.2022
Skills
- Facility Opening
- Patient Care
- Reliable team player
- Service Quality
- Closing Procedures
- Customer Relations
- Cash Register Operation
- Cooperative Attitude
- Feedback Acceptance
- Credits and Refunds
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Certified Nursing Assistant
Seattle Children's Hospital
2023.09 - Current
Recreation Attendant
Seattle Parks And Recreation
2022.08 - Current
Guest Advocate
Target
2021.04 - 2022.06
Associate of Arts - Pediatric Nursing
South Seattle College
High School Diploma -
Franklin High School
High School Diploma -
Seattle Central College
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
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