Annica Nguyen
Seattle,WA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Hands-on Recreational Attendant experienced creating customer-oriented fun environments to promote gaming activities. Passionate about guest service and hospitality. Maximized potential through gaming operation and outstanding customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Seattle Children's Hospital
4800 Sand Point Way NE, Seattle, WA 98105
09.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Recreation Attendant
Seattle Parks And Recreation
1901 1st Ave W, Seattle, WA 98119
08.2022 - Current
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
- Provided information about facilities, entertainment options and rules and regulations to visitors
- Inspected park and recreational areas regularly to maintain safe and clean premises.
- Encouraged rules and regulations of recreation facility to promote safety and welfare of guests and members.
- Conducted facility opening and closing procedures by unlocking and locking entrance gates, activating and deactivating working displays and turning off and on lights for security.
Guest Advocate
Target
1401 2nd Ave, Seattle, WA 98101
04.2021 - 06.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Pediatric Nursing
South Seattle College
08.2023
High School Diploma -
Franklin High School
06.2022
High School Diploma -
Seattle Central College
1701 Broadway, Seattle, WA 9812206.2022
Skills
- Facility Opening
- Patient Care
- Reliable team player
- Service Quality
- Closing Procedures
- Customer Relations
- Cash Register Operation
- Cooperative Attitude
- Feedback Acceptance
- Credits and Refunds
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Certified Nursing Assistant
Seattle Children's Hospital
09.2023 - Current
Recreation Attendant
Seattle Parks And Recreation
08.2022 - Current
Guest Advocate
Target
04.2021 - 06.2022
Associate of Arts - Pediatric Nursing
South Seattle College
High School Diploma -
Franklin High School
High School Diploma -
Seattle Central College