Annie Doan
Houston,TX
Summary
Versatile professional with experience in customer service, real estate, and salon management, currently pursing a degree in Cybersecurity with a minor in Data Analytics. Demonstrates strong leadership skills as the President of the Women in Cybersecurity University. Completed a hand-on project developing a Home Security System using Raspberry Pi and Python. Seeking opportunities to apply my diverse skill set in a challenging and dynamic environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Helton Real Estate Group
06.2023 - Current
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Advised clients on market conditions and property value for informed decision-making.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Prepared and presented contracts and other legal documents to clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Communicated with clients to understand property needs and preferences.
Operator
TC Nails Professional
12.2022 - Current
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Lead team of professionals, ensuring high-quality customer service and client satisfaction.
- Implement marketing strategies to attract new clients and retain existing ones, resulting in business growth.
- Trained new production staff members on safe and efficient production procedures and proper machine operations
- Organized and prepared workstations and materials needed for operations to maximize productivity
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely
Manager
Cozy Girls Nails & Spa
09.2021 - 12.2023
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Lead team of professionals, ensuring high-quality customer service and client satisfaction.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Science - Cybersecurity Minor in Data Analytics
Houston Christian University
Houston, TX01.2024
Associate of Applied Science - Pharmacy Technology
San Jacinto College District
Pasadena, TX12.2015
Skills
- Leadership
- Customer Service
- Business Management
- Property tours and inspections
- Contract Negotiation
- Social Media Marketing
- Technical Proficiency
- Python
- Microsoft Office
- Financial Planning
- Operations Management
Affiliations
- Women in Cybersecurity
Certification
- Licensed [Texas Real Estate Agent]
- Licensed [Pharmacy Technician]
- Licensed [Texas Cosmetology Operation]
Languages
Vietnamese
Native or Bilingual
Software
Microsoft word
Excel
Python
SQL
Timeline
Real Estate Agent
Helton Real Estate Group
06.2023 - Current
Operator
TC Nails Professional
12.2022 - Current
Manager
Cozy Girls Nails & Spa
09.2021 - 12.2023
Bachelor of Science - Cybersecurity Minor in Data Analytics
Houston Christian University
Associate of Applied Science - Pharmacy Technology
San Jacinto College District
- Licensed [Texas Real Estate Agent]
- Licensed [Pharmacy Technician]
- Licensed [Texas Cosmetology Operation]
Similar Profiles
Traci RealiTraci Reali
Licensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real EstateLicensed Real Estate Agent at SBRG Real Estate & The Hogan Group Real Estate
Debra ShermanDebra Sherman
General Manager at Cottonwood Mall - Spinoso Real Estate Group/ Washington Prime GroupGeneral Manager at Cottonwood Mall - Spinoso Real Estate Group/ Washington Prime Group
Amanda HelmigAmanda Helmig
Associate Broker at Bean Group Real Estate, BH&G The Masiello GroupAssociate Broker at Bean Group Real Estate, BH&G The Masiello Group