Annie Duggins
Greenville,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
25
25
years of professional experience
Work History
On the Job Trainer
Smithfield Food
Kinston, North Carolina
11.2021 - Current
- Monitored progress of trainees through progress reports and providing feedback to supervisor and associates
- Identified areas where additional instruction or reinforcement was needed to ensure successful outcomes
- Identified opportunities for process improvements based on observations from training sessions.
- Audit Tier meeting
- Provided one-on-one coaching sessions for employees requiring extra assistance in developing their skillsets
- Adapted teaching methods according to individual learning styles
- Prepared and organized instructional manuals, learning aids, and job aids.
- Provided on-the-job coaching and guidance to employees.
Team Leader
Denso
Greenville, North Carolina
07.2016 - 10.2021
- Mentored and coached team members to ensure successful performance
- Planned and established work schedules, assignments and production sequences to meet production goals
- Report daily production downtime and production numbers
- Delegated tasks to team members according to project requirements and employee strengths
- Motivated team to achieve optimal results through effective communication and interpersonal skills
- Demonstrated excellent problem-solving and decision-making skills in resolving conflicts between team members
- Conducted performance reviews to measure employee growth and skills
- Conferred with other supervisors to coordinate operations and activities within and between departments
- Team lead of over 30 team members.
Assembly Line Production Worker
Denso
Greenville, North Carolina
06.2005 - 05.2016
- Sealed and stacked boxes after filling with product
- Maintained cleanliness and organization of work area throughout shift
- Excelled at working with a team to meet daily production goals
- Developed knowledge of assembly line operations and processes
- Demonstrated strong attention to detail when inspecting finished products
- Adapted quickly to changing production schedules or requirements as needed
- Identified equipment problems and informed supervisor
- Identified and reported defective parts and materials to supervisor
- Followed safety guidelines and procedures for operating assembly line equipment
- Performed quality checks on products and parts
- Collaborated with other team members to complete projects on time.
Dispatcher
City Cab
Greenville, North Carolina
03.1999 - 08.2005
- Excelled in multitasking to manage a high call volume with professionalism and efficiency
- Proficiently used computer systems for data entry, tracking, and managing of driver information
- Responded quickly to emergency situations involving drivers or vehicles
- Demonstrated strong problem-solving skills in resolving customer inquiries and complaints
- Efficiently handled all incoming calls from customers inquiring about services or shipment status.
Education
GED -
Pitt Community College
Winterville, NC07-2005
Skills
- Task Delegation
- Dispatcher
- Employee Management
- Employee Relationships
- Explaining Instructions
- Individualized Instruction
- Performance Improvement
- Attention to Detail
- On The Job Trainer
References
References available upon request
Accomplishments
- Was lead of Quality Circle group, and won 2nd place and trip to California (Denso).
Timeline
On the Job Trainer
Smithfield Food
11.2021 - Current
Team Leader
Denso
07.2016 - 10.2021
Assembly Line Production Worker
Denso
06.2005 - 05.2016
Dispatcher
City Cab
03.1999 - 08.2005
GED -
Pitt Community College
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