Annie Garcia
Oklahoma City,OK
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Cashier
Hobby Lobby
Midwest City , OK
11.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Assistant Manager
Simple Simons Pizza
Nicoma Park, OK
05.2023 - 09.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
Sales Associate
Dillard's
Oklahoma City, OK
04.2021 - 10.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Cashier Team Lead
Simple Simons Pizza
Harrah, Oklahoma
08.2018 - 04.2021
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Education
High School Diploma -
Harrah High School
Harrah, OK05-2020
Skills
- Payment Processing
- Cash Register Operation
- Cash Handling
- Payment Collection
- Customer Service
- Customer Assistance
- Money Handling
Timeline
Cashier
Hobby Lobby
11.2023 - Current
Assistant Manager
Simple Simons Pizza
05.2023 - 09.2023
Sales Associate
Dillard's
04.2021 - 10.2022
Cashier Team Lead
Simple Simons Pizza
08.2018 - 04.2021
High School Diploma -
Harrah High School