Summary
Work History
Education
Skills
Languages
Timeline
Generic

Annie Jarovits

Marietta,GA

Summary

Dynamic customer service professional with extensive experience at Nordstrom and Delta Air Lines. Proven ability in complaint handling and fostering teamwork, ensuring exceptional service delivery. Skilled in managing customer expectations and enhancing satisfaction, leading to increased loyalty and repeat business. Committed to creating positive experiences and resolving issues effectively.

Work History

Service Experience Representative

Nordstrom
Atlanta Ga
2008 - 2025

I did start off in sales in the Aventura Florida store. I transferred to the Phipps Plaza store in 2011. I eventually transferred to service experience . In service experience I handled customer and sales associate issues. I did customer refunds and gave customers their online orders. My major role was making sure customers left with positive experience.

Furniture Sales Associate

Bloomingdale's
Aventura, FL
2004 - 2006
  • Assisted customers in selecting furniture that meets their style and budget preferences.
  • Demonstrated product features and benefits to enhance customer understanding and satisfaction.
  • Managed inventory levels to ensure optimal stock availability for customer demands.
  • Collaborated with team members to create visually appealing displays that attract customer attention.
  • Provided exceptional post-sale support, addressing any concerns to maintain customer loyalty.
  • Developed strong relationships with clients, resulting in repeat business and referrals.

Customer Service Representative

Delta Air Lines, Inc
Miami, FL
10.1976 - 2003

I started my career at Delta Airlines in Chicago working in reservations. I worked in various positions in Atlanta and Miami . My major position was Customer Service. I handled passenger issues and special requests. I took an early retirement package in 2003.

Education

Associate of Arts -

Hunter College
New York (City), NY

Skills

  • Call center experience
  • Complaint handling
  • Teamwork
  • Teamwork and collaboration
  • Customer service

Languages

French , Hungarian
Native or Bilingual

Timeline

Customer Service Representative

Delta Air Lines, Inc
10.1976 - 2003

Service Experience Representative

Nordstrom
2008 - 2025

Furniture Sales Associate

Bloomingdale's
2004 - 2006

Associate of Arts -

Hunter College