Annie Loughran
Dover,PA
Summary
Detail-oriented quality technician adept at reviewing materials and product for compliance with manufacturing specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Recognized for attention to detail and effective teamwork, ensuring compliance with industry standards and improving quality processes.
Overview
10
10
years of professional experience
Work History
Quality Technician
CP Flexible Packaging
York, PA
09.2022 - Current
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Created holds on material that showed defects to establish necessary actions for continuing processes and verified held materials were properly identified.
- Conducted quality inspections on packaging materials to ensure compliance with industry standards.
- Collaborated with production teams to identify and resolve quality issues in real-time.
- Maintained quality documentation and records for conformance with relevant standards.
- Entered accurate data and records of all testing, inspections, audits, and other relevant data for access during internal or external reviews.
- Implemented corrective actions based on quality control findings, enhancing product reliability.
- Trained new team members on quality assurance protocols and inspection techniques.
- Developed and maintained training references and assisted in creating SOPs for new and existing processes.
Quality Technician
Rise Baking Company
York, PA
01.2022 - 09.2022
- Followed and audited operators for GMP's.
- Verified raw materials, packaging and finished products at all stages of production to insure final product conformed to quality standards.
- Sampled and documented data at critical control points following outlined HACCP plans for food safety including contamination prevention and temperatures.
- Lab tested moisture content of product.
- Visually inspected appearance of cakes to ensure color and form was within standards, using calipers for measurement and PMS color references.
- Monitored data entry from all operator stations to prevent lapses in temperature and weight data, worked closely with production operators to adjust metrics and prevent out of spec product.
- Inspected equipment for cleanliness and mechanical issues before use on line.
- Verified metal detector on schedule and calibrated as needed.
- Created holds for defective products, raw material, and packaging.
Pet Care Associate
Paws And Indigo Petcare LLC
Columbia, PA
03.2020 - 12.2021
- Provided exceptional care for pets, ensuring their health and well-being throughout customer requested activities.
- Maintained a high level of integrity entering homes, respecting personal property, taking care of keys and codes.
- Communicated with clients about pets and scheduling.
- Managed walks, indoor exercises, oral and injectable medications, nail trims and feeding of animals.
Barista
Coffee and Cream
Columbia PA
11.2019 - 03.2020
- Provided exceptional customer service, resulting in increased customer satisfaction and loyalty.
- Managed inventory levels, restocking of supplies and minimizing waste.
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Maintained a clean and organized workspace.
- Cleaned counters, machines, utensils, and seating areas.
- Created drinks and food items to order.
- Managed the register, inputting orders and creating customer tickets.
Kitchen Manager
Elderwood Retirement Community
Lancaster, PA
10.2016 - 08.2019
- Created menu items to cater to the tastes, medical requirements and seasonality of ingredients.
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored kitchen staff on food preparation techniques and standards, including specialized diets and allergens.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Conducted checks of refrigerators and freezers to verify proper food storage, labeling, and cleaning.
- Employee scheduling via Kronos.
- Attended available seminars for new dietary information and resident care.
Line Cook
Kitchen Kettle Village
Intercourse, PA
08.2015 - 09.2016
- Efficiently prepared and presented "Simply World Famous Dishes" with exceptional customer service.
- Utilized skills to work in all the restaurants and the bakery in the Village.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
Education
Associate - Business
Pennsylvania School of Culinary Arts/YTI
02-2015
Skills
- Time Management
- Task Prioritization
- Decision Making
- Problem Solving
- Attention to Detail
- Computer Proficiency
- Data Entry and Interpretation
- Teamwork
- Visual Inspection
- Conformity Testing
Timeline
Quality Technician
CP Flexible Packaging
09.2022 - Current
Quality Technician
Rise Baking Company
01.2022 - 09.2022
Pet Care Associate
Paws And Indigo Petcare LLC
03.2020 - 12.2021
Barista
Coffee and Cream
11.2019 - 03.2020
Kitchen Manager
Elderwood Retirement Community
10.2016 - 08.2019
Line Cook
Kitchen Kettle Village
08.2015 - 09.2016
Associate - Business
Pennsylvania School of Culinary Arts/YTI