Summary
Overview
Work History
Education
Skills
Timeline
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Annie Marshall

Houston,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience
2025
2025
years of post-secondary education

Work History

Customer Service Representative

Attrium Staffing
New York, New York
04.2025 - 10.2025
  • Assisted customers with inquiries and provided product information effectively.
  • Managed customer accounts and updated records in the database promptly.
  • Resolved customer complaints and ensured satisfaction through effective communication.

Customer Support Specialist

CVS Healthcare
Houston, Texas
02.2024 - 02.2025
  • Assisted customers with inquiries regarding prescription medications and health services.
  • Provided timely support for customer issues through phone and online channels.
  • Maintained accurate records of customer interactions in the CRM system.

Education

The College of Health Care Professions
Houston, TX

Skills

  • Customer service
  • CRM management
  • Data entry
  • Complaint resolution

Timeline

Customer Service Representative

Attrium Staffing
04.2025 - 10.2025

Customer Support Specialist

CVS Healthcare
02.2024 - 02.2025

The College of Health Care Professions
Annie Marshall