Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Annie Moss

Macon,GA

Summary

Solutions-oriented problem-solver with skills in working with general public on effective reclamation processes and staying up-to-date on safety and hazardous material regulations. Devoted to taking initiative to increase productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

37
37
years of professional experience

Work History

Salvage Specialist

GEICO, Government Employees Insurance
01.2018 - 11.2023
  • Maximized salvage value by effectively identifying and categorizing recoverable items.
  • Enhanced operational efficiency with thorough documentation of salvaged materials and equipment.
  • Collaborated with insurance adjusters to determine the proper valuation of recovered assets.
  • Streamlined inventory management, implementing organization strategies for salvaged parts storage.

Subrogation Specialist

GEICO
09.1986 - 11.2023
  • Enhanced recovery rates by implementing effective subrogation strategies and procedures.
  • Streamlined case management for improved efficiency and faster claim resolutions.
  • Negotiated settlements with responsible parties, securing favorable outcomes for clients.
  • Conducted thorough investigations to identify subrogation opportunities and gather supporting evidence.

Claims Service Representative

GEICO
02.2016 - 01.2018
  • Managed high-volume caseloads and prioritized tasks effectively to meet strict deadlines without compromising on quality or accuracy.
  • Enhanced customer satisfaction by efficiently processing and resolving claims in a timely manner.
  • Collaborated with adjusters to ensure accurate claim evaluations and settlements, improving overall efficiency.
  • Maintained thorough knowledge of company policies and insurance regulations, ensuring proper claim handling procedures were followed.
  • Provided exceptional customer service by addressing concerns, answering questions, and explaining complex policy information to clients.
  • Supported team members by sharing expertise and knowledge, fostering collaboration within the department.
  • Streamlined workflow processes through regular reviews of current practices and implementation of improvements when necessary.
  • Adhered to strict confidentiality guidelines when handling sensitive client information, maintaining trust among clients and colleagues alike.
  • Achieved positive results under pressure by successfully managing large workloads during peak seasons without sacrificing quality or attention to detail.
  • Followed up with customers on unresolved issues.

Education

High School Diploma -

Northeast High School
Macon, GA
08.1986

Skills

  • Problem resolution solver
  • Multi-tasker of job functions
  • Computer typing
  • Conflict Resolution

Accomplishments

    This position required contact with the customer and other interested parties. To ensure that customers receive the maximum value for the damaged vehicle.

Additional Information

I was employed with GEICO (Government Employees Insurance Company) for 38 years, during this time. I received numerous awards and promotions due to my work performances. These functions can be used in my employment with your company.-

Timeline

Salvage Specialist

GEICO, Government Employees Insurance
01.2018 - 11.2023

Claims Service Representative

GEICO
02.2016 - 01.2018

Subrogation Specialist

GEICO
09.1986 - 11.2023

High School Diploma -

Northeast High School
Annie Moss