Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Annie Patton

Austin ,TX

Summary

Dynamic floral design professional with extensive experience at Verbena Floral Design, excelling in wedding floral design and effective communication. Proven ability to lead teams, manage high-pressure events, and create tailored arrangements that enhance client satisfaction. Skilled in time management and adaptability, consistently delivering exceptional results while fostering positive relationships.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Verbena Floral Design
06.2024 - 06.2025
  • Managed a team of 4 designers with up to 3-4 freelancers at a time.
  • Led team during peak seasons, ensuring high productivity and meeting all customer deadlines.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Digitized the entire wedding and shop rental inventory. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Wedding Lead Designer

Verbena Floral Design
08.2023 - 06.2025
  • Completed and designed over 150+ weddings!
  • Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
  • Oversaw setup procedures at venues while managing staff responsibilities during events.
  • Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
  • Created and designed tailor-made wedding florals to maximize client budget, keep client happy and cultivate referrals.
  • Ensured timely completion of all flower-related tasks through efficient delegation and team management at the shop as well as at the wedding venue.
  • Conducted initial consultation with clients to discuss floral details, venue options and other logistics to understand vision and budget.

Floral-designer

Verbena Floral Design
06.2022 - 06.2025
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences while staying within specified budgets
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment.
  • Updated social media platforms with photos of recent arrangements, increasing online engagement and inquiries.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, special events, and banquets.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
  • Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.

Server

Emmer & Rye
10.2020 - 12.2021
  • Where I truly understood the value and meaning of "YES, CHEF!"
  • Obsessed over sustainable culinary practices.
  • Fell in love with serving food that was seasonal, local, and farmer/farm-focused.
  • Arranged farm flowers for tables and bar just for kicks.

Server

Texas French Bread
01.2018 - 09.2020
  • Bread and croissant slinger by day, cool and mysterious bistro server by night.


Education

Bachelor of Arts - Journalism

University of Texas
Austin, TX
05-2016

Skills

  • Wedding floral design
  • Flower identification
  • Floral consultations
  • Wholesale purchasing
  • Teamwork and collaboration
  • Attention to detail
  • Adaptability and flexibility
  • Effective communication
  • Smilax wizard
  • Can make a boutonniere in under 2 minutes
  • Time management!!!

Certification

  • Floral Design , Austin Community College - January 2022 - May 2022

Interests

  • Any art class at Laguna Gloria
  • Plants!!! And cool bugs!!
  • Terror Tuesday's at Alamo Drafthouse (I love scary movies)
  • Supporting local chefs, artists, businesses
  • Barton Springs night swim but Deep Eddy during the day
  • Finding the BEST happy hour burger in town
  • Humming Birds

Timeline

Assistant Manager

Verbena Floral Design
06.2024 - 06.2025

Wedding Lead Designer

Verbena Floral Design
08.2023 - 06.2025

Floral-designer

Verbena Floral Design
06.2022 - 06.2025

Server

Emmer & Rye
10.2020 - 12.2021

Server

Texas French Bread
01.2018 - 09.2020

Bachelor of Arts - Journalism

University of Texas