Annie Patton
Summary
Results-driven mortgage professional with extensive experience in wholesale loan processing and client relationship management. Skilled at serving as the primary liaison between loan officers, brokers, and internal teams to ensure accurate, compliant, and timely closings. Adept at managing high-volume pipelines, resolving complex issues, and delivering exceptional service that builds trust and strengthens long-term accounts. Proven ability to support business growth through account retention, cross-functional collaboration, and client satisfaction.
Overview
9
9
years of professional experience
Work History
Sr Loan Processor
Willow Processing, LLC
02.2025 - Current
- Efficiently manage all aspects of mortgage loan processing from submission through funding, ensuring compliance with company, state, and federal regulations. Oversee and coordinate documentation, conditions, and closing requirements to deliver accurate and timely loan packages. Maintain strong client relationships by providing responsive service to loan officers and brokers, while upholding high performance standards to retain accounts. Collaborate across setup and post-closing teams to ensure seamless workflows. Contribute to business growth by supporting account acquisition through broker and loan officer referrals.
Quality Control Analyst
UMortgage
06.2023 - 04.2024
- Participated in the development of a quality control team that routinely audited loan files to ensure quality and compliance standards were met. Provided feedback internally on ways to improve audit processes as well as to audited individuals on areas for improvement. Assisted with training new employees on the processing workflow to guarantee quality and consistency by the processing team.
Senior Loan Processor
UMortgage
10.2022 - 06.2023
- Evaluated creditworthiness by reviewing credit reports, income documentation, and debt ratios to determine if applicants meet the lender's requirements. Provided excellent customer service throughout the loan process, ensuring timely communication and addressing any concerns or questions from borrowers or other parties to the transaction. Proactively identified and resolved any potential issues or roadblocks in the loan processing workflow to ensure smooth and efficient loan closings.
Underwriter
HomePoint
08.2021 - 10.2022
- Maintained updated knowledge of industry regulations and guidelines to ensure compliance in underwriting processes while ensuring a high level of quality and production. Conducted thorough analysis of the applicant's financial information including credit score, income, and debt-to-income ratio to assess their ability to repay and minimize risk to the company. Identified potential fraud and suspicious activities in mortgage applications to protect the company from financial losses.
Senior Loan Processor
HomePoint
09.2020 - 08.2021
- Developed and maintained strong relationships with applicants, loan officers, underwriters, and other team members to ensure efficient loan processing. Maintained a high level of accuracy and attention to detail in all loan documentation, resulting in minimal errors and quick approvals.
Mortgage Loan Processor
Anstaff Bank
05.2016 - 09.2020
- Generated all initial disclosures from the time of application, submitted files to underwriting and worked conditions, and generated closing packages to meet regulatory requirements. Funded loans once cleared for purchase.
Education
B.S. - Business Administration
Arkansas Tech University
05.2017
AA - General Studies
North Arkansas College
08.2015
Skills
- Compliance
- Organization
- Time Management
- Clear communication
- Fraud detection awareness
- Strong attention to detail
Timeline
Sr Loan Processor
Willow Processing, LLC
02.2025 - Current
Quality Control Analyst
UMortgage
06.2023 - 04.2024
Senior Loan Processor
UMortgage
10.2022 - 06.2023
Underwriter
HomePoint
08.2021 - 10.2022
Senior Loan Processor
HomePoint
09.2020 - 08.2021
Mortgage Loan Processor
Anstaff Bank
05.2016 - 09.2020
AA - General Studies
North Arkansas College
B.S. - Business Administration
Arkansas Tech University
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