Veronica Patricio
Grand Prairie,TX
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Closed over 30 loans a month and managed over 55 loans in pipeline.
Overview
15
15
years of professional experience
Work History
Sr Loan Processor
Frog REDI Financial Resource
04.2021 - Current
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Ordered Title, Flood Cert, Insurance,VOM, VOD, VOE, WVOE, Appraisal and reviewed all documents to identify and address any potential issues needed to be addressed prior to loan submittal
- Review the application and all disclosures for accuracy and compliance, analyze and calculate income, debt, credit history and other factors, such as divorce decrees, child support orders.
- Created my own processor checklist and work off my own processor checklist
- Prepares and sends files to investors on loans being processed as non-delegated or as a broker.
- Provides back-up coverage for closing and post-closing as needed.
- Understands and performs the requirements of the bank’s SAFE Act policy and procedures.
Loan Processor
Mr Cooper
07.2016 - 07.2021
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Ordered Title, Flood Cert, Insurance,VOM, VOD, VOE, WVOE, Appraisal and reviewed all documents to identify and address any potential issues needed to be addressed prior to loan submittal
- Review the application and all disclosures for accuracy and compliance, analyze and calculate income, debt, credit history and other factors, such as divorce decrees, child support orders.
- Created my own processor checklist and work off my own processor checklist
- Prepares and sends files to investors on loans being processed as non-delegated or as a broker.
- Provides back-up coverage for closing and post-closing as needed.
- Understands and performs the requirements of the bank’s SAFE Act policy and procedures.
Loan Officer Assistant
Loan Depot
07.2013 - 07.2016
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Provided comprehensive administrative support to Loan Officers so they could focus on building relationships with clients and generating new business opportunities.
- Set up files using loan officer checklist and submitted on-time for processing.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Ordered Title, Flood Cert, Insurance,VOM, VOD, VOE, WVOE, Appraisal and reviewed all documents to identify and address any potential issues needed to be addressed prior to loan submittal
- Review the application and all disclosures for accuracy and compliance, analyze and calculate income, debt, credit history and other factors, such as divorce decrees, child support orders.
- Created my own processor checklist and work off my own processor checklist
- Prepares and sends files to investors on loans being processed as non-delegated or as a broker.
- Provides back-up coverage for closing and post-closing as needed.
- Understands and performs the requirements of the bank’s SAFE Act policy and procedures.
Loan Processor
Nationstar Mortgage DBA Mr. Cooper
09.2009 - 07.2013
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Ordered Title, Flood Cert, Insurance,VOM, VOD, VOE, WVOE, Appraisal and reviewed all documents to identify and address any potential issues needed to be addressed prior to loan submittal
- Review the application and all disclosures for accuracy and compliance, analyze and calculate income, debt, credit history and other factors, such as divorce decrees, child support orders.
- Created my own processor checklist and work off my own processor checklist
- Prepares and sends files to investors on loans being processed as non-delegated or as a broker.
- Provides back-up coverage for closing and post-closing as needed.
- Understands and performs the requirements of the bank’s SAFE Act policy and procedures.
Education
High School Diploma -
Gladys Porter HS
Brownsville, TXSkills
- Credit evaluation abilities
- Loan Processing Proficiency
- Processing procedures
- Documentation Review Competence
- Strong attention to detail
- Effective Time Management
- Fraud Detection Awareness
- Financial document review
- Information Verification
- Legal Compliance
- Loan Disclosures
- Problem-Solving
- Decision-Making
- Customer Communication
Languages
Spanish
Full Professional
Timeline
Sr Loan Processor
Frog REDI Financial Resource
04.2021 - Current
Loan Processor
Mr Cooper
07.2016 - 07.2021
Loan Officer Assistant
Loan Depot
07.2013 - 07.2016
Loan Processor
Nationstar Mortgage DBA Mr. Cooper
09.2009 - 07.2013
High School Diploma -
Gladys Porter HS
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