Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
Overview
12
12
years of professional experience
Work History
Sr Loan Processor
CrossCountry Mortgage LLC
12.2019 - 11.2023
Reviewed loan files for completeness, Identified missing documentation and generated condition lists for applicants
Worked with customers in person and via telephoned to answer questions, process transactions, and resolve issues.
Analyzed credit reports, income and asset documentation ensuring that the files met Conventional/FHA/VA/ CalHFA/GSFA investor guidelines.
Coordinated Closing with Closing Team, Borrowers, Escrow/Title Companies and Builders
Sr Loan Processor
Citywide Home Loans
11.2017 - 12.2019
Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
Analyzed credit reports, assets and income documentation to assess risk and determine applicants' ability to repay loans.
.Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Sr. Loan Processor
First Mortgage Corporation / Freedom Mortgage
02.2015 - 10.2017
Processed loans on Conventional, FHA/VA from Originations through closing which entailed calculating income, reviewing of credit, title, ordered verifications, ordering loan docs and ensuring all files met investor guidelines
Reviewed files for compliance accuracy, ordered updated disclosures, transitioned to new Trid guidelines
Worked to maintain relationships with Builder, Title, Escrow and Credit companies.
Compliance Specialist
HomeServices Lending
12.2012 - 06.2014
Audited all files to ensure compliance with all Federal and State disclosure requirement
Worked on curing Post Closing Deficiencies/ RECOR findings
Assisted in Coach backs to Home Loan Consultants on Non-Compliance findings
Ensured compliance with all RESPA/GFE requirements, handled all fee changes.
Loan Administration Manager
HomeServices Lending
05.2012 - 05.2012
Managed 12 Processors/Closers in the transition from Wells Fargo Home Loan Mortgage to HomeServices Lending
Oversaw all branch operations, including Processing/Closing, resolved customer services problems, and maintained ongoing relationships with Sales Managers, Home Loan Consultants, Escrow Companies
Strove to ensure that all Monthly Funding goals were met.
Education
Business Administration -
San Bernardino Adult Education
Skills
Application Preparation
Financial Document Review
Loan Closing Familiarity
Credit Evaluation Abilities
Documentation Review Competence
Pipeline Management Know-How
Regulatory Compliance Knowledge
Strong Attention to Detail
Team Player
Business Applications
Encompass Processing System
LIS Processing System
References
Available on Request
Timeline
Sr Loan Processor
CrossCountry Mortgage LLC
12.2019 - 11.2023
Sr Loan Processor
Citywide Home Loans
11.2017 - 12.2019
Sr. Loan Processor
First Mortgage Corporation / Freedom Mortgage
02.2015 - 10.2017
Compliance Specialist
HomeServices Lending
12.2012 - 06.2014
Loan Administration Manager
HomeServices Lending
05.2012 - 05.2012
Business Administration -
San Bernardino Adult Education
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Tiffany SmithTiffany Smith
Loan Partner at CrossCountry Mortgage, LLCLoan Partner at CrossCountry Mortgage, LLC