Annie Petersen
Federal Way,WA
Summary
I am a very positive and punctual learner, Dynamic and results-oriented professional with proven expertise in customer service and shelf stocking, honed at Amazon Fresh and Vince’s Italian Restaurant. Excelled in enhancing customer satisfaction and maintaining high cleanliness standards. Demonstrated leadership in training teams for peak performance. Skilled in POS systems and software, showcasing a blend of technical and interpersonal abilities.
Overview
3
3
years of professional experience
Work History
Grocery Associate
Amazon Fresh
07.2022 - Current
Ensuring proper stocking and stow standards as well as making sure expired product is maintained and removed if necessary.
Hostess Trainer
Vince’s Italian Restaurant
05.2021 - 07.2022
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
Education
Diploma - General Studies
Todd Beamer High School
Federal Way, WA06.2021
Skills
- Punctuality
- Shelf Stocking
- Cleanliness Maintenance
- Store layout understanding
- Proper cleaning standards
- Customer service
- POS and cash management
- Computer and software skills
- Maintaining equipment
- Excellent Leadership and training ability
Timeline
Grocery Associate
Amazon Fresh
07.2022 - Current
Hostess Trainer
Vince’s Italian Restaurant
05.2021 - 07.2022
Diploma - General Studies
Todd Beamer High School