Annie Sawyer
Enterprise,AL
Summary
Compassionate and adaptable healthcare professional experienced in fast-paced emergency settings. Skilled in patient care, critical thinking, and emergency response, contributing to enhanced patient outcomes and streamlined operations. Committed to delivering high-quality service in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ER Unit Secretary
Flowers Hospital
Dothan, AL
01.2023 - 02.2026
- Supported ER staff in fast-paced, high-acuity environment
ER Unit Secretary/Patient Care Technician, ER
Medical Center Enterprise
Enterprise, AL
03.2021 - 01.2023
- Assisted nurses and physicians with direct patient care in ER setting
- Responded to emergent situations including unstable and critical patients
- Preformed EKG's, vital signs, splinting, and patient monitoring
Phlebotomist/Medical Lab Assistant
Medical Center Enterprise
Enterprise, AL
11.2019 - 03.2021
- Performed venipuncture and capillary collections with precision to ensure patient comfort and safety.
- Maintained accurate records of blood samples, ensuring compliance with regulatory standards and protocols.
- Collaborated with laboratory staff to streamline sample processing and improve turnaround times.
- Mentored junior phlebotomists, providing training on best practices for blood collection techniques.
- Implemented quality control measures to enhance accuracy in specimen handling and testing procedures.
- Developed efficient workflows for patient intake, reducing wait times and improving overall service delivery.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Led initiatives for process improvements, resulting in increased operational efficiency within the department.
PCA/Nursing Unit Secretary
Wiregrass Medical Center
Geneva, AL
03.2018 - 11.2019
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and documentation to support quality care delivery.
- Monitored vital signs, reporting changes to medical team for timely interventions.
- Educated patients and families on health management and rehabilitation practices for enhanced recovery.
- Coordinated with multidisciplinary teams to develop personalized care plans tailored to individual needs.
- Mentored junior staff on best practices in patient care, fostering a collaborative work environment.
- Led initiatives to enhance patient satisfaction through feedback collection and implementation of service improvements.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
PCA/Medical Unit Secretary
Medical Center Enterprise
Enterprise, AL
12.2016 - 03.2018
- Assisted patients with daily living activities, ensuring comfort and safety during care routines.
- Monitored vital signs and reported changes to healthcare team for prompt intervention.
- Implemented individualized care plans by collaborating with nursing staff to enhance patient outcomes.
- Trained new staff on best practices for patient care and facility protocols to improve service quality.
Nursing Assistant
Sawyer Surgery Clinic
Enterprise, AL
03.2016 - 03.2017
- Assisted in patient care by monitoring vital signs and reporting changes to nursing staff.
- Maintained cleanliness and safety of patient rooms, ensuring compliance with health regulations.
- Supported patients with daily living activities, enhancing comfort and independence.
- Collaborated with healthcare team to implement individualized care plans for optimal patient outcomes.
- Educated patients on post-operative care instructions, promoting recovery and satisfaction.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Documented care actions by completing records and logs in medical software system.
Central Sterile Processing Technician
Medical Center Enterprise
Enterprise, AL
10.2015 - 07.2016
- Oversee sterilization processes for surgical instruments and equipment, ensuring compliance with safety standards.
- Train and mentor new staff on best practices in sterile processing techniques and equipment handling.
- Implement process improvements that enhance workflow efficiency and reduce turnaround times for instrument reprocessing.
- Conduct regular audits of sterilization procedures to maintain high standards of quality control and patient safety.
- Collaborate with surgical teams to anticipate instrument needs, optimizing inventory management and availability.
- Maintain accurate records of sterilization cycles, ensuring documentation meets regulatory requirements and internal policies.
- Ensured compliance with industry regulations through regular audits of sterilization equipment and documentation practices.
- Established strong working relationships with colleagues across departments to facilitate smooth communication and coordination during surgical procedures.
- Enhanced department efficiency by implementing effective sterilization processes for surgical instruments and equipment.
- Managed daily workloads efficiently using advanced knowledge of medical terminology and surgical instrumentation requirements specific to various procedures.
Education
High School Diploma -
Enterprise High School
Enterprise, AL05-2015
Skills
- HIPAA compliance
- Accurate data entry
- Scheduling appointments
- Patient confidentiality maintenance
- Interdepartmental collaboration
- Emergency room procedures
- Fast decision making
- Medical terminology proficiency
- Professionalism in workplace
- Electronic health records management
- Patient confidentiality
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Problem-solving abilities
- Adaptable and flexible
- Reliability
- Critical thinking
- Organizational skills
Certification
BLS Certified
Timeline
ER Unit Secretary
Flowers Hospital
01.2023 - 02.2026
ER Unit Secretary/Patient Care Technician, ER
Medical Center Enterprise
03.2021 - 01.2023
Phlebotomist/Medical Lab Assistant
Medical Center Enterprise
11.2019 - 03.2021
PCA/Nursing Unit Secretary
Wiregrass Medical Center
03.2018 - 11.2019
PCA/Medical Unit Secretary
Medical Center Enterprise
12.2016 - 03.2018
Nursing Assistant
Sawyer Surgery Clinic
03.2016 - 03.2017
Central Sterile Processing Technician
Medical Center Enterprise
10.2015 - 07.2016
High School Diploma -
Enterprise High School