Annie Schofield
Weaverville,NC
Summary
Cashier and Customer Service Specialist with diverse experience in retail, food service, and hospitality. Skilled in POS system operations, inventory control, and organization. Bringing strong problem-solving abilities and a commitment to building positive customer relationships to encourage repeat business. Incredibly passionate about fostering a creative and open-minded environment. I work well under-pressure, and I love working with people of all ages and different backgrounds. I am skilled in creative writing and drawing, or any other artistic medium.
Overview
6
6
years of professional experience
Work History
Cashier
House of Black Cat Magic
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise.
- Built relationships with customers to encourage repeat business.
Cashier
Raven and Crone
03.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise.
- Stocked, tagged and displayed merchandise as required.
Juicer
Juice Life
02.2020 - 07.2020
- Followed all cleanliness and sanitation procedures.
- Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
- Operated commercial juicing equipment safely and effectively, minimizing downtime due to maintenance issues.
- Assisted in managing inventory levels to minimize waste and ensure product freshness.
Hostess
Ivan's Steakhouse
07.2018 - 01.2020
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties.
- Provided patrons with estimated waiting times during peak service hours.
Intern
Rowan Museum
06.2019 - 08.2019
- Supported staff members in their daily tasks, reducing workload burden.
- Gained valuable experience working within museum setting, applying learned concepts directly into relevant work situations.
- Helped manage and teach children during local history camps.
Education
Bachelor of Arts - Art History
University of North Carolina At Asheville
Asheville, NC05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Working with Children
- Alternative Learning Methods
- Patience and Empathy
- Money Handling
- Cleaning and sanitizing
- Organizational abilities
- Basic Math Competence
- Product Knowledge
- Product restocking
- POS system operations
- Staff Training
- Order Packaging
- Inventory Control
- Quick Learner
- Problem-Solving
- Attention to Detail
- Creative and Resourceful
- Flexible Schedule
- Public Speaking
- Knowledge of herbal medicine
- Knowledge of local history
- Creative writing
- Illustrations and drawing
- Calm Under Pressure
- Decision-Making
Timeline
Cashier
House of Black Cat Magic
04.2023 - Current
Cashier
Raven and Crone
03.2022 - 12.2022
Juicer
Juice Life
02.2020 - 07.2020
Intern
Rowan Museum
06.2019 - 08.2019
Hostess
Ivan's Steakhouse
07.2018 - 01.2020
Bachelor of Arts - Art History
University of North Carolina At Asheville
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