Jack Adams
Pittsfield,MA
Summary
Dynamic and dedicated professional with experience at Firefly Bistro, excelling in customer service and communication. Recognized for maintaining a pristine dining environment and ensuring exceptional seating arrangements. Known for a positive demeanor and the ability to empathize with guests, creating memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Barista
Black Cat Coffee House
Chatham, NY
01.2025 - Current
- Collected payments and provided accurate change.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Stocked customer service stations with paper products or beverage preparation items.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Memorized official and off-menu coffee and tea preparations.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
Busser and Host
Firefly Bistro
Lenox , MA
05.2024 - Current
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Ensured that each table was properly set before seating guests.
- Maintained a friendly attitude towards customers at all times.
Busser
Bistro Zinc
Lenox, MA
06.2023 - 09.2023
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
Education
Darrow School
New Lebanon, NY05-2028
Skills
- Customer service
- Communication skills
- Seating arrangements
- Patience and empathy
- Positive and professional
Boss/Supervisor
- Firefly Bistro, Jane Blanchard 413-717-0301
- Bistro Zinc, Jason Macioge 413-446-0006
- Black Cat Coffee, McQueen Adams 213-200-4354
Timeline
Barista
Black Cat Coffee House
01.2025 - Current
Busser and Host
Firefly Bistro
05.2024 - Current
Busser
Bistro Zinc
06.2023 - 09.2023
Darrow School
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