Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Social Worker 3, Centralized Intake Unit
Iowa Department of Health and Human Services
04.2018 - 07.2023
Screen calls regarding child and dependent adult abuse and/or neglect
Interview callers in order to determine if the information they provide meets Iowa code to open an assessment
Complete intakes and tell callers whether the information they provided will result in the department opening an assessment
Inform callers of resources throughout the state that may be helpful to family
Deescalation of callers when needed
Complete lookups of involved parties using state systems including ICAR, WISE, ARTS, and Iowa Iowa Courts online
Foster Care Development Specialist
Missouri Alliance for Children and Families
05.2014 - 04.2018
Recruit potential foster, adoptive, and respite parents by participating in events and hosting orientations
Complete home study and conduct home visits for foster, kinship, adoptive and respite home studies
Trained foster parents using the Specialized Training Assessments Resources (STARS) program
Coordinate the completion of MACF foster parent criminal and child abuse and neglect background checks
Maintain all contract files and documentation including annual foster home visits and updated paperwork for relicensure
Implement and maintain a tracking system to monitor all foster parent credentials, accreditations, and licensures
Complete concern logs on all resource families when they are hotlined or a concern arises
Complete data entry of all MACF foster parents’ information in the CSWIS system
Assist in locating foster and respite homes for Care Managers
Provide assistance to the Care Managers in foster home/client-related crisis situations
Serve as on-call back up to supervisors
Care Manager
Missouri Alliance for Children and Families
09.2010 - 05.2014
Provide care management for children who are currently in the foster care system
Using the wraparound process, create care plans for each child, facilitate family support team meetings, and arrange support services for the children and families
Weekly meetings with all children on my caseload
Provide crisis management
Provide opportunities for children to maintain family relationships or begin new family relationships
Encourage and include families’ natural supports
Maintain up to date documentation in FACES computer system
Community Liaison
Lakeside Meadows
09.2009 - 09.2010
Take referrals from hospitals, home and other long term care facilities
Communicate with hospital Social Workers about Patients from our facility as well as new referrals
Home evaluations for prospective Residents
Marketing to Community, Hospitals, and Doctors’ offices
Tours of facility for prospective Residents and family members
Activities Director
Lakeside Meadows
09.2007 - 09.2009
Plan and direct all activities in the Nursing Home and Residential Care Facility
Attend weekly Care Plan meetings with all department heads
Improved activities department by adding more activities for Residents with Alzheimer’s disease as well as adding more outings for Residents who are able
Publish monthly newsletter and Activities Calendar
Supervise three Activities Assistants
Lead Resident Council Meetings and advocated for Residents
Certified Activities Director in the state of Missouri
Behavioral Health Partner
Iowa Lutheran Hospital
02.2006 - 09.2007
Work with adult and geriatric psychiatric patients
Responsibilities include taking vital signs, blood sugars, unit rounds, patient care, and communicating with patients and staff
Capable of problem-solving with the patients and also handling fast-paced, stressful situations
Lead daily unit meetings with the patients
Social Services
Lakeside Meadows
Assist Residents with Medicare and Medicaid inquiries
Complete all admitting paperwork with Residents or families, including Medicare forms
Document on all Residents in both Assisted Living and SNF for any behavior concerns, payer source changes, and general well-being of Residents
Attend weekly Medicare meetings with nursing and PT director, care plan nurse and administrator
Reviewed possible admits to facility, working closely with the Director of Nursing
Education
BS - Psychology
Iowa State University
08.2000 - 12.2003
Skills
Account Management
Relationship Management
Applied Behavioral Analysis
Mandatory Reporting Procedures
Behavioral Management
Critical Thinking
Life Skills Development
Resource Navigation
Case Documentation
Behavioral Counseling
Treatment Planning
Timeline
Social Worker 3, Centralized Intake Unit
Iowa Department of Health and Human Services
04.2018 - 07.2023
Foster Care Development Specialist
Missouri Alliance for Children and Families
05.2014 - 04.2018
Care Manager
Missouri Alliance for Children and Families
09.2010 - 05.2014
Community Liaison
Lakeside Meadows
09.2009 - 09.2010
Activities Director
Lakeside Meadows
09.2007 - 09.2009
Behavioral Health Partner
Iowa Lutheran Hospital
02.2006 - 09.2007
BS - Psychology
Iowa State University
08.2000 - 12.2003
Social Services
Lakeside Meadows
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