With a proven track record at First Texas Homes, I excel in leveraging Microsoft Office and Salesforce to surpass sales targets and enhance client satisfaction. Renowned for exceptional negotiation skills and adept at fostering vital industry relationships, I consistently achieve an impressive 92% class pass rate as a real estate educator.
Overview
16
16
years of professional experience
Work History
Model Home Host
Open House Network
Southlake, TX
05.2023 - 07.2024
Company Overview: An agency that provides sales support for new home builders in the Dallas/Fort Worth area.
Administrative responsibilities include answering phones, assembling community brochures, and keeping detailed logs of daily activities.
Greeted customers and provided them with information about the new homes for sale.
Conducted walkthroughs of model homes to demonstrate features and benefits.
Provided detailed explanations of floor plans, options, amenities, and home site locations.
Responded to customer inquiries promptly and professionally via phone or email.
Informed customers of available incentives and discounts on new home purchases.
Performed administrative duties such as scheduling appointments, filing documents, preparing reports.
Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
Operations Sales Manager-Real Estate
Avana School of Real Estate LLC
Dallas, TX
06.2016 - 03.2023
Real estate instructor and curriculum creator on a team of eight, reporting to the president of the organization.
Taught, created, and wrote real estate continuing education classes, with an average class size of 35 to 45; classes met weekly in virtual, online, hybrid, and in-person formats, achieving an average pass rate of 92%.
Conducted needs assessments to determine the learning objectives and requirements for course attendees.
Adapted materials to meet evolving learner needs and changes in educational standards, focusing on ensuring that all terms and conditions were met in real estate transactions.
Designed instructional materials that were engaging, informative, and effective.
Conducted research and analysis to gather relevant information and data to inform content development.
Instructed students on working with lenders, escrow companies, home inspectors, and necessary parties to ensure that all terms and conditions of purchase agreements were met prior to closing.
Used various forms of technology, including Asana for freelance projects, and taught agents to use it for Avana’s TEAMS Program and COACHING 101, along with Lone Star.
Wise Pelican was used and taught in the TREC property management course and marketing continuing education.
Brokermint was taught in brokerage management continuing education, the TEAMS Program, and was also used within the brokerage.
Additionally, JotForm, KVCore, and Dotloop were utilized for personal transactions as a licensed real estate broker when active.
New Homes Sales-Sales Admin Assistant- Build on Your On Lot, Carter Ranch, Heritage, Lakes of La Cima (Floater)
First Texas Homes
Celina, TX
06.2008 - 06.2019
Provided home buyers with a helpful and exciting experience, showing homes that fit their needs, and informing them of benefits, products, and possibilities.
Maintained contact with clients to meet or exceed customer service goals, and quarterly sales performance metrics, while staying knowledgeable about current market sales trends.
Oversaw sales of existing development homes and properties, meeting monthly sales revenue targets by executing prospecting, business development, and delivering quality client service.
Assisted in developing and executing the company’s social media marketing plans, built and cultivated strategic relationships with lending institutions, and demonstrated outstanding negotiation skills throughout the sales cycle, ensuring win-win results for all parties.
Generated a high volume of referral business by enhancing clients' buying experience, and enriched value with clients and customers by providing insight into real estate trends and changes in overall conditions.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Developed and implemented sales strategies to increase revenue of new home sales.
Created and maintained strong relationships with potential buyers, real estate agents, and other stakeholders.
Managed the entire sales process from initial contact through closing of new home sale transactions.
Education
Cedar Valley College, Real Estate Studies, 05/01/04
Association of Real Estate Licensed Law Professionals
Certified Distance Learning Instructor, 68129
REEA-Real Estate Educators Association - Member
TRETA-Texas Real Estate Teachers Association Lifetime Member