Annier Sanchez Hurtado
Naples,FL
Summary
Dynamic professional with proven expertise in customer engagement and sales techniques, honed at CEDACAN and Memories Resorts. Excelled in marketing strategies and inventory management, boosting team success through mentorship and innovative solutions. Skilled in creating positive customer experiences and maintaining confidentiality, demonstrating a blend of hard and soft skills essential for high-level performance.
Overview
3
3
years of professional experience
Work History
Seller
CEDACAN
01.2024 - 07.2024
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Mentored junior team members on best practices in sales techniques, fostering a collaborative work environment that supported individual growth as well as shared success within the team.
Receptionist
Memories Resorts
10.2021 - 10.2023
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Graduate - Tourism And Hospitality
Ciego De Avila University
Ciego De Avila, Cuba07.2020
Skills
- Customer engagement
- Marketing strategies
- Inventory management
- Sales techniques
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Seller
CEDACAN
01.2024 - 07.2024
Receptionist
Memories Resorts
10.2021 - 10.2023
Graduate - Tourism And Hospitality
Ciego De Avila University