Compassionate and motivated entry-level social work professional with a strong foundation in interpersonal communication, crisis de-escalation, and problem-solving, developed through years in high-volume customer service roles. Skilled at building trust, navigating difficult conversations, and supporting individuals from diverse backgrounds. Currently pursuing a career in social work, with a deep commitment to advocacy, child welfare, and community-based support services. Eager to apply people-focused skills and real-world experience to make a positive impact as a Social Worker or Child Protective Services team member.