Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annika Green

McAllen

Summary

Compassionate and motivated entry-level social work professional with a strong foundation in interpersonal communication, crisis de-escalation, and problem-solving, developed through years in high-volume customer service roles. Skilled at building trust, navigating difficult conversations, and supporting individuals from diverse backgrounds. Currently pursuing a career in social work, with a deep commitment to advocacy, child welfare, and community-based support services. Eager to apply people-focused skills and real-world experience to make a positive impact as a Social Worker or Child Protective Services team member.

Overview

3
3
years of professional experience

Work History

CSA

HEB Grocery Store
Edinburg
10.2024 - Current
  • Provided excellent customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Follow detailed company protocols and procedures.
  • Collaborate with team members to ensure a safe and efficient environment.

Provider

Morning Glory Provider Services
Zapata
08.2022 - 03.2024
  • Provided daily assistance with activities of daily living, including bathing, dressing, grooming, and toileting, for the client.
  • Assisted the client with medication reminders and administration in accordance with prescribed instructions, ensuring compliance and safety.
  • Prepared meals according to dietary restrictions, assisted with feeding, and ensured the client maintained proper nutrition and hydration.

Social Worker Case Manager Intern

Rio Grande Regional Hospital
McAllen
05.2023 - 08.2023
  • Provided case management services to individuals and families, assisting with accessing resources, referrals, and community services.
  • Conducted client assessments and developed individualized care plans to address health and mental health issues.
  • Documented case progress and maintained accurate client records, ensuring compliance with confidentiality laws.

Education

Bachelor of Science - Social Work

The University of Texas Rio Grande Valley
Edinburg, TX
07-2023

Bachelor of Arts - Art

South Texas College
Rio Grande City, TX
12-2019

Skills

  • Case management
  • Documentation skills
  • Time management
  • Crisis intervention and support
  • Customer service
  • Problem solving
  • Policies and procedures adherence
  • Advocacy

Timeline

CSA

HEB Grocery Store
10.2024 - Current

Social Worker Case Manager Intern

Rio Grande Regional Hospital
05.2023 - 08.2023

Provider

Morning Glory Provider Services
08.2022 - 03.2024

Bachelor of Science - Social Work

The University of Texas Rio Grande Valley

Bachelor of Arts - Art

South Texas College