Annika Retana
South Bend,IN
Summary
A sales associate with three years of experience in retail environments. Skilled in multitasking, maintaining store presentation, and fostering teamwork to meet sales objectives. Proven ability to deliver outstanding customer service while effectively managing time and prioritizing tasks. Committed to enhancing customer satisfaction through focused, friendly interactions. Through all of this I have been a student athlete that has been involved in cross country, track, and clubs while maintains school which has taught me a lot of new skills. Making me a stronger athlete, person, and worker.
Overview
3
3
years of professional experience
Work History
Sales Associate
Old Navy, Gap
South Bend, IN
10.2023 - Current
- Assisted customers in selecting merchandise and providing product information.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Trained new associates on operational procedures and customer service standards.
- Resolved customer inquiries and handled complaints professionally.
Education
Riley High School
South Bend , INSkills
- Sales techniques
- Customer service
- Cash register operation
- Multitasking
- Team collaboration
- Conflict resolution
Affiliations
- National Honor Society
- National Technical Honor Society
- Class Cabinet
- Student Council
Accomplishments
- MVP Cross Country x4
- Regional Qualifier x4
- Semi-State Qualifier
- Captain 2025-2026
- High Honor Roll x4
References
References available upon request.
Timeline
Sales Associate
Old Navy, Gap
10.2023 - Current
Riley High School