Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Thomas DUONG

Saint Louis ,Missouri

Summary

Sales Associate

Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector. Committed to providing consistently high level of customer service, with a knack for quickly building rapport with clients. Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Dedicated professional with a passion for providing administrative assistance for sales teams. Proven success in streamlining processes to improve efficiency and customer satisfaction levels. Highly motivated worker with experience in a fast-paced retail environment. Skilled in providing excellent customer service, upselling products, and developing relationships with customers. Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Reliable worker with excellent communication, time management, and computer skills.Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Energetic sales professional with background as Sales Attendant. Possess strong knowledge of customer service and retail operations, offering skill in merchandising, product presentations, and client rapport building.

Overview

3
3
years of professional experience

Work History

Sales Associate

Finishline
Saint Louis, USA
02.2023 - 11.2024
  • Supported marketing initiatives by distributing promotional materials in store
  • Employed persuasive sales techniques to close deals while adhering to company standards for profitability
  • Kept work area clean, organized and free of clutter at all times
  • Greeted customers and provided exceptional customer service.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Tracked sales performance metrics to identify trends in market place.
  • Worked with fellow sales team members to achieve group targets.

Sales Associate

Dick Sporting Goods
Saint Louis, USA
06.2022 - 02.2023
  • Organized merchandise displays to promote higher levels of customer engagement
  • Processed credit card transactions quickly and securely
  • Provided accurate information about products, prices and availability both in person and over the phone

Sales Associate

Champs Sports
Saint Louis, USA
06.2021 - 02.2022
  • Performed cash register operations accurately according to company guidelines
  • Maximized profits through effective cross-selling strategies during checkout process
  • Assisted with training new employees on sales procedures
  • Built relationships with potential customers by providing helpful advice on product selection
  • Employed persuasive sales techniques to close deals while adhering to company standards for profitability
  • Established a positive rapport with customers by delivering friendly, personalized service

Education

Some College (No Degree) - Marketing

Southern Illinois University Edwardsville
Edwardsville, IL
05-2027

High School Diploma -

Bayless High School
Saint Louis, Missouri
05.2023

Skills

  • Cash Register Operation
  • Product and Service Sales
  • Time Management
  • Social Perceptiveness
  • Verbal Communication
  • Product Promotion
  • Sales Trends
  • Market Research
  • Excellent People Skills
  • Guest Relations
  • Customer Service
  • Sales Training
  • Suggestive Selling
  • Product Guidance
  • Credit and Cash Transactions
  • Persuasive Selling
  • Inventory Pricing
  • Returns and Refunds
  • Restock Shelves
  • Serve Customers
  • Customer service
  • Sales techniques
  • Cash handling
  • Product knowledge
  • Sales tracking
  • Team collaboration
  • Problem solving
  • Time management
  • Store organization
  • Employee training
  • Reliability
  • Retail Sales Experience
  • Account servicing
  • Display design
  • Business development
  • Creative thinking
  • Networking techniques
  • Loss prevention strategies
  • Item ticketing and pricing
  • Networking
  • Sales presentations
  • Teamwork
  • Closing techniques

Languages

Vietnamese
Professional

Affiliations

  • Real Estate Club
  • Kappa Sigma Fraternity Executive

Accomplishments

  • Johentta Haley Scholarship
  • Cougar Pride Scholarship

Timeline

Sales Associate

Finishline
02.2023 - 11.2024

Sales Associate

Dick Sporting Goods
06.2022 - 02.2023

Sales Associate

Champs Sports
06.2021 - 02.2022

Some College (No Degree) - Marketing

Southern Illinois University Edwardsville

High School Diploma -

Bayless High School
Thomas DUONG