Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Hernandez

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Proven leader with exceptional attention to detail and demonstrated success closely monitoring infractions, security threats and suspicious activities.

Overview

10
10
years of professional experience

Work History

Sales Associate

Spencer's Gifts
11.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Operated POS system to complete cash, credit and check transactions.
  • Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
  • Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.

Cashier

Spirit Halloween Store
08.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
  • Operated POS system to complete cash, credit and check transactions.
  • Completed opening and closing procedures by disarming alarms, turning electronic systems on or off and straightening out check-out shelves.
  • Managed break board to keep track of breaks for cashiers and front-end employees.
  • Enhanced cashier efficiency by developing and implementing comprehensive training programs.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
  • Collaborated with management to identify areas for improvement, leading to better-targeted training efforts.
  • Promoted a positive work environment by addressing cashier concerns and providing solutions to workplace challenges.
  • Established consistency in cashier operations by creating standardized procedures and guidelines for all staff members to follow.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.

Military Police Officer

Navy
11.2013 - 03.2019
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Provided emergency response security, eliminating hazards, and potential dangers.
  • Monitored gate activities, controlled traffic and responded to emergencies on base.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Documented and organized security information accurately and efficiently.
  • Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
  • Utilized surveillance equipment to monitor security of personnel and property.
  • Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
  • Maintained 100% accountability of assigned equipment worth more than $200,000.
  • Supervised 24-hour police operation investigating civil disturbances on base.
  • Executed search and seizure operations in strict accordance with applicable laws and regulations.
  • Searched vehicles, buildings and homes for evidence of stolen property.
  • Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
  • Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Managed traffic control operations, ensuring efficient flow of vehicles and reducing congestion on base.
  • Assisted in the development of crime prevention strategies, resulting in reduced incidents of theft, vandalism, and other offenses.
  • Collaborated with local civilian police agencies to share intelligence and coordinate joint operations when necessary.
  • Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Led routine inspections of barracks and facilities for compliance with safety regulations, helping maintain a secure living environment for service members.
  • Conducted background checks on individuals seeking access to sensitive areas or information, ensuring only qualified personnel were granted clearance.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
  • Supported command staff with detailed reports and data analysis, enabling informed decision-making regarding security operations.
  • Provided expertise in crowd control techniques during large-scale events, ensuring the safety of attendees and maintaining order.
  • Implemented effective drug interdiction strategies, contributing to a decrease in substance abuse incidents on base.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Checked vehicle equipment for proper functioning prior to use.
  • Monitored traffic violations, issuing citations as necessary.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Handled citation and traffic violation paperwork.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Trained other officers in firearms and self-defense tactics.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Monitored crowded public areas and events to mitigate risk and promote safety.

Deck Seaman

Navy
11.2013 - 03.2019
  • Enhanced deck safety by conducting regular maintenance checks and repairs on equipment.
  • Increased efficiency in cargo operations by assisting with loading, unloading, and securing materials.
  • Maintained clean and organized workspaces to ensure a safe and efficient working environment for the crew.
  • Contributed to successful navigation by supporting officers in plotting courses and monitoring vessel positions.
  • Ensured timely completion of tasks by coordinating with fellow deckhands during various shipboard duties.
  • Improved communication within the team by providing clear instructions and listening carefully to feedback from other crew members.
  • Assisted with emergency drills and procedures, enhancing overall preparedness for potential incidents at sea.
  • Supported smooth docking processes by handling lines, fenders, and anchors effectively during port arrivals and departures.
  • Promoted a positive work atmosphere through collaboration, adaptability, and professionalism in all interactions with crew members.
  • Developed strong knowledge of maritime regulations and adhered to them consistently for optimal safety and compliance onboard the vessel.
  • Reduced accidents on deck by maintaining awareness of surroundings while performing tasks such as painting, chipping rust, or cleaning surfaces.
  • Safeguarded vessel''s integrity through diligent inspections of hulls, decks, superstructures, and related equipment for damage or wear.
  • Demonstrated flexibility when assigned additional or unexpected responsibilities during shifts at sea or in port.
  • Participated in training sessions to continually expand skill set and remain current on industry best practices for seamen professionals.
  • Displayed proficiency in using various hand tools, power tools, winches, cranes, hoists to complete assigned tasks efficiently.
  • Advanced personal growth within the maritime industry by seeking opportunities for professional development both onboard the vessel and externally through certifications or coursework.
  • Performed lookout duties diligently during watches to ensure the safety of the vessel and crew by detecting hazards or obstacles in the ship's path.
  • Supported firefighting efforts on board by regularly inspecting and maintaining fire safety equipment, including extinguishers, hoses, and hydrants.
  • Contributed to overall ship security by conducting routine patrols around the deck and reporting any suspicious activities or potential threats.
  • Assisted with lifeboat operations during drills or emergencies, ensuring proper preparation for safe evacuation if necessary.
  • Instructed and monitored students and new employees in Surface Enlisted Warfare Specialist training.
  • Complied with uniform regulations and standards of conduct established company.
  • Operated and maintained USS Preble ship equipment and deckhand gear.
  • Identified, reported and completed necessary equipment repairs.
  • Performed lowering, raising and cleaning of ship's anchor.
  • Scanned seas while navigating ship to quickly spy obstacles that could endanger vessel.
  • Completed routine cleaning and sanitization of vessel and equipment.
  • Manned small boats and winches and performed minor repairs and maintenance work to keep vessels in service.
  • Communicated instructions for tasks clearly and concisely to promote comprehension.
  • Repaired external structure of vessel to maintain proper working order and minimize downtime.
  • Cleaned lifesaving equipment to keep it in active service and ready for emergency and crisis situations.
  • Trained sailors in proper use of equipment, improving crew efficiency and productivity.
  • Participated in multiple underways and one deployment and essential missions.
  • Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
  • Troubleshot and resolved mechanical problems with various systems and equipment.
  • Moored vessels to wharfs with proper use of correct lines.
  • Met requirements for government-issued certifications, keeping ship in full compliance.
  • Followed and helped enforce safety regulations for different ship equipment, systems and work areas.
  • Directed crew members cleaning, maintaining and painting or varnishing various ship areas.
  • Worked alongside cargo team to conduct safe loading and unloading operations.
  • Updated logs for onboard equipment and machinery following correct documentation procedures.
  • Completed shipboard or shore patrols based on current needs, orders, or objectives.

Education

Bachelor of Arts - Child Development

Olympic College
Bremerton, WA
06.2026

High School Diploma -

Twentynine Palms High School
Twentynine Palms, CA
06.2013

Skills

  • Inventory Control
  • Customer Service
  • Payment Processing
  • Product Recommendations
  • ID Verification
  • Cash Register Operation
  • Customer Assistance
  • Retail Merchandising
  • Time Management Skills
  • Sales Expertise
  • Point-Of-Sale System Operation
  • Decision Making Aptitude
  • Attention to Detail
  • Reliability and Punctuality
  • Professionalism and Courtesy
  • Patience and Empathy
  • Computer Literacy
  • Customer Service Excellence
  • Adaptability and Flexibility
  • Multitasking Capabilities
  • Problem Solving Abilities
  • Upselling Techniques
  • Product Restocking
  • Order Taking
  • Refunds and Exchanges
  • Merchandise Restocking
  • Cleaning and Sanitizing
  • Cash Register Systems
  • Written and Verbal Communication
  • Product Knowledge
  • Complex Problem-Solving
  • Staff Training
  • Conflict Resolution
  • Cash Handling and Management
  • Work Ethic and Integrity
  • Basic Math Competence
  • Fraud Prevention Awareness
  • Cash Handling Expertise
  • Organizational Abilities
  • Cash Register Operations
  • Creative Thinking
  • Analytical Thinking
  • Team Leadership

Timeline

Sales Associate

Spencer's Gifts
11.2022 - Current

Cashier

Spirit Halloween Store
08.2022 - Current

Military Police Officer

Navy
11.2013 - 03.2019

Deck Seaman

Navy
11.2013 - 03.2019

Bachelor of Arts - Child Development

Olympic College

High School Diploma -

Twentynine Palms High School

Similar Profiles

CREATE PROFILE
Patricia Hernandez