Annika Robbins
Newnan,GA
Summary
Dynamic Durable Medical Equipment Specialist with a proven track record. Excelled in enhancing patient care through critical thinking and efficient inventory management. Skilled in fostering professional relationships, leading to operational success. Demonstrate exceptional problem-solving abilities and a commitment to compassionate patient support.
Overview
5
5
years of professional experience
Work History
Durable Medical Equipment Technician
Peachtree Orthopedics
08.2023 - Current
- Provided exceptional customer service by responding promptly to inquiries from patients, families, and healthcare professionals regarding the use of durable medical devices.
- Optimized resource utilization by effectively coordinating with team members for workload distribution during peak periods or high-demand situations.
- Collaborated with healthcare providers to ensure optimal functionality of durable medical equipment for patients'' needs.
- Enhanced efficiency in inventory management by organizing and maintaining an up-to-date record of all medical equipment.
- Developed strong professional relationships with vendors and suppliers for expedited delivery of replacement parts or accessories needed during repair activities, minimizing downtime for patients relying on essential medical devices.
Patient Care Technician
Piedmont Fayette Hospital
03.2021 - 08.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Patient Transporter
Piedmont Fayette Hospital
05.2019 - 03.2021
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Education
Bachelor of Science - Health Science
Samford University
Birmingham, AL12.2022
Skills
- Inventory Assessments
- Problem-solving abilities
- Critical Thinking
- Microsoft PowerPoint, Excel, and Word
- Product and Service Sales
- Building client relationships
Timeline
Durable Medical Equipment Technician
Peachtree Orthopedics
08.2023 - Current
Patient Care Technician
Piedmont Fayette Hospital
03.2021 - 08.2023
Patient Transporter
Piedmont Fayette Hospital
05.2019 - 03.2021
Bachelor of Science - Health Science
Samford University