Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Annika Sundin

New York,NY

Summary

Dynamic and results-oriented property manager with over 10 years of experience in the New York City real estate market. Proven track record of overseeing residential and commercial properties, ensuring operational efficiency, tenant satisfaction, and financial performance. Skilled in lease administration, budgeting, compliance with local regulations, vendor management, and team leadership. Optimizing operational efficiency, and delivering exceptional service to both tenants and property owners.

Overview

7
7
years of professional experience

Work History

Community Manager (270 Units)

Rose Associates
New York , NY
02.2024 - Current
  • Communicate regularly with ownership on property performance, financials, and operations.
  • Monthly financial variance reporting.
  • Analyzing financial forecasts and budgets.
  • Manage rent collections, delinquencies, and arrears, and coordinate legal proceedings related to non-payment.
  • Provide updates, reports, and feedback on building, performance, and construction projects.
  • Prepare resident communications, building notices, and documentation for inspections, or legal matters.
  • Oversee construction projects, and collaborate with contractors and vendors to ensure timely completion and quality standards.
  • Directing daily operations for maintenance and management staff, ensuring alignment with organizational goals and KPIs.

Community Manager (108 Units)

Rose Associates
New York, NY
08.2022 - 02.2024
  • Financial Reporting: Preparing Annual Budgets and Monthly Variance Reporting to clients.
  • Monitor building systems, amenities, and vendor performance.
  • Review and approve invoices, monitor delinquencies, negotiate contracts, approve vendors, and renovations.
  • Work with accounting on financial reconciliations and audits.
  • Ensure compliance with Fair Housing laws, local laws, lease terms, and building policies.
  • Negotiate renewals, and secure new leases.
  • Handle resident inquiries, complaints, and conflict resolution professionally.
  • Foster a positive community environment, and promote resident retention.
  • Oversee maintenance staff and schedule maintenance services.

Assistant Community Manager

Rose Associates
New York, NY
08.2021 - 08.2022
  • Reviewed documents such as contracts, leases, and permits prior to submission.
  • Maintained accurate financial records related to organizational expenditures.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Negotiated with vendors and contractors for renovations.
  • Developed marketing materials for various projects within the community.
  • Address residents' concerns in a timely manner, in addition to problem-solving complex disputes.

Leasing Representative

Rose Associates
New York, NY
08.2020 - 08.2021
  • Coordinated showings of properties with potential tenants.
  • Resolved tenant complaints in an effective manner.
  • Assisted in the preparation of lease agreements, payments, and other additional riders.
  • Negotiated terms of leases with prospective tenants.
  • Prepared monthly reports on leasing activities and occupancy levels.
  • Processed applications for prospective tenants including background checks and credit verifications.

Leasing Consultant

Fetner Properties
New York, NY
10.2018 - 04.2020
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Conducted background checks, rental eligibility, and new lease preparation through On-Site.
  • Received rent payments, and tracked these transactions in ClickPay.
  • Coordinated and followed up on maintenance requests for residents.

Education

Real Estate Salesperson - Real Estate

Ivy Real Estate Education
2016

Associate of Arts - Theater

The Neighborhood Playhouse School of The Theatre
2003

Skills

  • Communication skills
  • Financial, Budgeting, Analytics, and Reporting
  • Organizational and time management
  • Attention to detail
  • Leadership and team management
  • Conflict Resolution and Problem-Solving
  • Contract negotiation, review, and drafting
  • Construction, vendor, and maintenance oversight
  • Results-Oriented
  • Customer Service / Client Relations
  • Skilled in CRM software: Realpage, On-Site, AIRM, Market Analytics, Yardi, Payscan, MRI, Clickpay, Spherexx, Zendesk, BuildingLink, Mobile Doorman

Affiliations

Volunteer at the Manhattan Animal Care Center, both as an in house volunteer and fostering dogs when in need. Member of SAG and AFTRA for film and television.

Accomplishments

  • Aspire- 2024 Graduate of the Rose Leadership Program
  • Founder of Impactful Hands- Rose ERG
  • Circle of Excellence Award 2022

Timeline

Community Manager (270 Units)

Rose Associates
02.2024 - Current

Community Manager (108 Units)

Rose Associates
08.2022 - 02.2024

Assistant Community Manager

Rose Associates
08.2021 - 08.2022

Leasing Representative

Rose Associates
08.2020 - 08.2021

Leasing Consultant

Fetner Properties
10.2018 - 04.2020

Real Estate Salesperson - Real Estate

Ivy Real Estate Education

Associate of Arts - Theater

The Neighborhood Playhouse School of The Theatre

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Annika Sundin