Annique Johnson
Lafayette,LA
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence with 10+ years experience.
Overview
18
18
years of professional experience
Work History
Billing Supervisor
Avion Revenue Solutions
Lafayette, LA
04.2015 - Current
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
Mail Carrier
Post Office -USPS
New Iberia, LA
03.2017 - 06.2020
- Distributed mail on foot to residences and businesses, delivering to 136+customers per shift.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Lead Medical Biller/Collections Specialist
Healthcare Financial Assistance
Lafayette, LA
08.2013 - 03.2015
- Processed online and paper appeal submissions and refund requests.
- Processed billing calls and answered questions from patients and third-party carriers.
- Assisted in reconciling deposit and patient collections.
- Logged charges and payments within [Software].
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Worked with customer to create debt repayment plan based on current financial condition.
- Advised customers of alternative actions and strategies for debt repayment.
Loan Officer Assistant
Crescent Bank And Trust
Lafayette, LA
06.2006 - 07.2012
- Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Monitored key dates to obtain information by deadlines.
Education
High School Diploma -
Gueydan High School
Gueydan,LaNo Degree - Business Management
University of Louisiana At Lafayette
Lafayette, LASkills
- Variance Reviewing
- Equipment Monitoring and Troubleshooting
- Patient Data Management Systems
- Error Revision
- Office Management
- Billing Dispute Resolution
- Billing Data Verification
- Billing Systems and Software
Timeline
Mail Carrier
Post Office -USPS
03.2017 - 06.2020
Billing Supervisor
Avion Revenue Solutions
04.2015 - Current
Lead Medical Biller/Collections Specialist
Healthcare Financial Assistance
08.2013 - 03.2015
Loan Officer Assistant
Crescent Bank And Trust
06.2006 - 07.2012
High School Diploma -
Gueydan High School
No Degree - Business Management
University of Louisiana At Lafayette