Derek Bates
Minneapolis,MN
Summary
Administration professional looking to enter the data entry field. Offering excellent communication skills and the ability to work independently or in teams with experience in both settings. Current wpm averages at 50 with 99-100% accuracy.
Overview
8
8
years of professional experience
Work History
Associate Support Department Supervisor
The Home Depot
St. Louis Park, MN
09.2016 - Current
- Preparing reports to disseminate relevant data from multiple software programs. (i.e. Workday, Tableau, FaST, Kronos, MicroStrategies)
- Troubleshooting software issues and providing feedback, both formal and informal, to relevant parties.
- Interviewing, hiring and conducting orientations for new candidates.
- Researching job openings across local retail and related industries; escalating competitive openings to appropriate district, regional and corporate representatives.
- Review and submitting all transfers, I-9, onboarding documents, terminations, leave of absences, compensation adjustments, performance reviews and disciplinary notices.
- Writing and publishing employee schedules 4 weeks in advance as well as coordinated solutions to imminent disruptions. (e.g. call-outs, leave of absence requests, quick quits)
- Being point of contact for associate issues, using open ended questions to resolve challenges or escalating to store management or district HR when appropriate.
Store Manager
Dunn Bros Coffee
Minneapolis, MN
04.2014 - 09.2016
- Managed inventory and cash control.
- Managed employees in fast-paced industry using positive feedback
- Performed opening and closing procedures.
- Maximized sale growth by using excellent customer service and consistent training procedures, reaching 10-20% sales growth weekly.
- Organized community functions to maximize brand awareness and give back to surrounding area.
- Monitored schedules and purchases to hit monthly budget goals.
Education
Associate of Applied Science - Mechanical Engineering
Normandale Community College
Bloomington, MNSkills
- Report Preparation and Analysis
- Weekly Payroll
- Employee Performance Evaluations
- HR Metrics
- Variance Reviewing
- Operational Standards
- Calendar Coordination
- Disciplinary Procedures
- Hiring and Developing
- Recognition Programs
Timeline
Associate Support Department Supervisor
The Home Depot
09.2016 - Current
Store Manager
Dunn Bros Coffee
04.2014 - 09.2016
Associate of Applied Science - Mechanical Engineering
Normandale Community College
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