Associate Support Department Supervisor
The Home Depot
Florence, SC
2003 - Current
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Oversaw scheduling for 130+ associates on a weekly basis.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and managed records for associates.
- Resolved issues through active listening and open-ended questioning, escalating major problems to store manager.
- Interceded between associates during arguments and diffused tense situations.
- Established and updated work schedules to account for changing staff levels and expected workloads.