Goal-oriented Territory Business Manager effective at helping teams meet challenging sales targets. Supports sales operations with effective, customer-focused presentations, continuous market research and strong competitor awareness. Successful in maintaining budgets and timelines.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Regional Business Manager
Beyond Air
07.2022 - Current
Responsible for building business relationships within accounts throughout the Mid-Atlantic with the intention of acquiring commercial contracts for a specialized INO delivery-system medical device.
Executed brand and sales strategy to effectively demonstrate product value to key customers.
Implemented effective territory plans and leveraged available resources to effectively meet and exceed sales targets.
Developed and implemented quality brand promotion and marketing techniques and improved brand awareness according to company expectations.
Maintained in-depth knowledge of latest product data, customer information and INO industry changes.
Attended industry and promotional events to build networks and boost customer relationships.
Monitored sales competitor activity within designated areas and made appropriate adjustments and improvements.
Met with customers to provide information, answer questions and offer solutions to concerns.
Managed complete contract lifecycle with success in balancing customer and business demands.
Commercial Clinical Specialist
Mallinckrodt Pharmaceuticals
06.2013 - 04.2022
Public Speaking
Drug/device and disease-state education and training
Agility in developing expertise across disease-states and therapies
Establishing strong relationships with
KOLs
Authoring and developing marketing tools/presentations
Planning and executing strategic plan for successful account access - hospital space
Establishing relationships with KOLs particularly in the Respiratory Therapy service line and hospital system Supply Chain/Procurement departments
Engaging in successful contract discussions with prospective accounts
Coordinating and executing successful device evaluations/trials in large academic health systems
PPHN/PAH
Neurological Disease
Cardiac Disease
Respiratory Disease
Hemolytic Disease
GI/Hepatic Disease
Top performer in leveraging trust relationships with HCPs resulting in measurable gains in multiple key accounts (75% of target accounts year over year 2019-2022)
Three-time consecutive President’s Club award winner
CS lead on marketing strategy and development of marketing tools for clinical education of
HCPs
Clinical advisor for Business Development and Marketing
Developed and implemented training curriculum for new hires
Advisor to Canadian marketing team regarding expansion of clinician education efforts in the
Canadian markets
Internal clinical consultant/trainer for Sales, Marketing, Medical Affairs, Executive Team.
Neonatal Nurse Practitioner
Prospect Health
Upland, PA
09.1998 - Current
Medical Management of the high risk neonatal patient in collaboration with the Attending
Neonatologist in a Level IIIB, IIIC and IV NICU including HFOV, INO and emergency neonatal transport.
Identified and treated genetic and pathophysiologic symptoms of common neonatal health disorders.
Interpreted diagnostic lab data and radiographic images to create effective care plan.
Demonstrated advanced practice care for sick neonates with varying acuity in neonatal ICU setting, utilizing established professional standards.
Monitored ventilators and incubators to care for newborns and infants.
Analyzed indications, contraindications and side effects of drug treatment prescribed to neonatal patients.
Educated patients' families regarding neonatal, intensive and postpartum care.
Managed patients with acute and chronic conditions.
Performed physical exams, ordering and evaluating lab test as well as medications.
Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues.
Assessed need for, ordered, obtained and interpreted appropriate lab tests.
Prescribed medication, including controlled substances.
Managed pharmacological and non-pharmacological treatment of various disorders and diseases.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Answered patient and family questions to educate on optimal treatment procedures.
Reviewed lab test results.
Managed care of critically ill patients with hypertension, diabetes, renal failure, cardiac disease, closed head injuries, strokes, seizures and tumors.
Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Clinical Nurse Manager
Allegheny/Tenet Health
Philadelphia, PA
11.1990 - 01.1994
Provided comprehensive nursing care to the high-risk neonate in a Level IIIC NICU
Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
Handled probationary and annual performance evaluations for nursing staff.
Mentored and coached nursing staff, listening to concerns and providing counsel.
Collaborated with department managers to correct problems and improve services.
Supervised hiring, training and development of nursing and ancillary staff.
Evaluated performance of staff nurses, contributing to professional development.
Managed over 80 nursing staff and 10 assistants caring for critically ill patients.
Successfully recruited LPNs and RNs in highly competitive market.
Professional Nurse
NICU, Hahnemann University Hospital
Philadelphia, PA
09.1987 - 08.1998
Provided nursing care to the critically ill neonatal patient
Emergency Neonatal/Pediatric
Ambulance Transport
Accomplishments
President's Club
Formulated care plans for every individual neonatal intensive care patient, reviewing on daily basis to determine effectiveness.
Utilized valuable communication skills to deliver information to family members regarding patient treatment, care and medical options.
Managed day-to-day routines for newborn babies by administering medication and fluids and checking vital signs regularly.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
Evaluated patient vital signs and laboratory data to assess needs and provide emergency interventions.
Observed strict safety measures, including checking medication dosages before administration to patients.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Pediatric Nurse
Osteopathic Medical Center of Philadelphia
Philadelphia, PA
09.1987 - 08.1988
Performed basic physical assessments of newborns and infants.
Administered medications and therapies as prescribed by physicians.
Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
Educated patients, caregivers and families on diagnoses, disease management, wound management and equipment management.
Counseled patients and families to provide psychological, emotional and spiritual support.
Coordinated and conducted routine home visits to assess patient's condition, progress and reactions to treatment, medication and interventions.
Completed initial and comprehensive ongoing patient and family assessments to determine healthcare needs.
Planned, organized and delivered quality direct and indirect care to pediatric patients in home health environments.
Devised and modified individualized plans of care and communicated patient needs to supporting healthcare teams, social workers and case managers.
Defined care goals based on nursing diagnoses and incorporated therapeutic, preventive and rehabilitative nursing actions.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Observed strict safety measures, including checking medication dosages before administration to patients.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Education
Master of Science - Nursing, Neonatal Nurse Practitioner
University of Pennsylvania
08.1998
Master of Human Organization - Science in Health Care
Administration
Villanova University
12.1991
Bachelor of Science - Nursing in
Nursing
Villanova University
06.1987
Skills
Customer Service
Team Mentoring
Goal Setting
Marketing
Sales
Account Development
Strategic Planning
Business Development
Decision-Making
Computer Skills
Managing Operations and Efficiency
Negotiation
Performance Tracking and Evaluation
Technical Proficiency
Teamwork and Collaboration
Sales and Marketing
Customer Relationship Management
Complex Problem Solving
Business Planning
Certification
Professional Registered Nurse:
State Board of Nursing of the Commonwealth of Pennsylvania: 1987-Present.
State Board of Nursing of New Jersey: 1997-Present.
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Crew Tracker/Business Analyst at Batik Air (Malindo Air) associated with Lion AirCrew Tracker/Business Analyst at Batik Air (Malindo Air) associated with Lion Air
Registered Nurse-Adult ICU (Intensive Care Unit) CCU (Critical Care Unit) at Virtua HealthRegistered Nurse-Adult ICU (Intensive Care Unit) CCU (Critical Care Unit) at Virtua Health