Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Ann Marie Bryson

Woodland,CA

Summary

A promising asset to your team, punctual, and a team player. Looking to strengthen my knowledge in the criminal justice field and I am eager to expand my capabilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Server

Cattlemen's
03.2021
  • Maintained a robust knowledge of 150+ food and drink items to proactively up-sell menu items to guests while ensuring customer satisfaction
  • Acted as a team player, by actively helping as a section partner, having regard for my bussers, bartenders, kitchen staff, dish staff, even with my hosts; consistently being proactive and staying busy
  • Trained approximately 25 servers to become proficient in store policies
  • Lead a team as a banquet captain to ensure exceptional service to private events that hosted approximately 120 Customers.

Food and Beverage Server

Cache Creek Casino Resort
03.2024 - 07.2024
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster a welcoming environment.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Checked on guests throughout meal to attend to needs and provide great service.

Order taker, hostess, cashier, busser

In-N-Out Burger
01.2021 - 03.2021
  • Operated cash register, collected payments and provided accurate change while completing daily recovery tasks to keep areas clean and neat for maximum productivity
  • Communicated clearly and professionally with customers and colleagues, using active listening and clear language to ensure effective interactions and problem solving
  • Maintained a positive and professional attitude at all times, contributing to a welcoming and inclusive workplace culture
  • Effectively managed time and priorities juggling multiple tasks simultaneously and meeting deadlines in a fast-paced environment.

Hostess, server, busser, and bar back

Morgan's On Main
09.2018 - 12.2020
  • Hired as a host advanced to bussing, then promoted to serving
  • Managed the 'front of the house' while taking phone calls, booked reservations, seated customers, and maintained cleanliness
  • Ensured that customers' needs were always taken care of
  • Selected to be a private event server called Dinner on Main that hosted hundreds of local guests.

Education

Bachelors of Criminal Justice -

California State University of Sacramento
06.2024

Associates Degree of Criminal Justice -

Woodland Community College
06.2020

Skills

  • 6 years experience in the restaurant industry
  • Proficient in Multiple POS systems such as TOASTTAB & Aloha
  • Ability to efficiently handle a high volume workload while providing relentless focus on ensuring customer satisfaction through open communication and prompt accurate service
  • Strong attention to detail
  • Limited to professional working proficiency in Spanish
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Safe Food Handling

Accomplishments

  • 300 hours of community service- on high school and college transcripts
  • Dean's honor list every semester at California State University of Sacramento
  • Completed 120+ units towards my Bachelor's Degree. I've maintained a 3.5 GPA

References

Upon request

Timeline

Food and Beverage Server

Cache Creek Casino Resort
03.2024 - 07.2024

Server

Cattlemen's
03.2021

Order taker, hostess, cashier, busser

In-N-Out Burger
01.2021 - 03.2021

Hostess, server, busser, and bar back

Morgan's On Main
09.2018 - 12.2020

Bachelors of Criminal Justice -

California State University of Sacramento

Associates Degree of Criminal Justice -

Woodland Community College

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Ann Marie Bryson