Ayva Marshall
Saint Augustine
Summary
Results-driven server with 6 years of experience in the food service industry, excelling in customer service and event coordination. Proven ability to train new staff and manage high-pressure environments while maintaining exceptional service standards. Skilled in food safety and handling, with a strong focus on customer satisfaction and operational efficiency. Seeking to leverage extensive service experience in a real estate agent role to enhance client relationships and drive sales success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Pomodoro Café
01.2025 - 07.2025
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Efficiently managed time during busy periods by prioritizing tasks based on urgency while maintaining attention to detail
Cashier
Gumby's Pizza and Wings
08.2024 - 10.2024
- Customer service
- Cash Handling
- Problem Resolution
- Coordination with Staff
- Inventory Management
Server
Volcanic Sushi and Sake
11.2023 - 05.2024
- Food preparation
- Customer service
- Taking orders in-person and over the phone
- Serving food and beverages
- Bussing tables
- Maintaining knowledge of menu items
Babysitter
self-employed
05.2018 - 05.2024
- Watch children
- Prepare food
- Clean
- Entertain children
Server
Green papaya sushi & Thai
01.2023 - 08.2023
- I took peoples orders
- Brought out food
- Prepped
- Cleaning
- Bussing tables
- Basic customer service
Crew Member
Chipotle Mexican Grill
05.2021 - 05.2023
- Worked well in a fast-paced, high pressure environment
- Greeted and served customers
- Answered customer questions
- Worked at the front counter and digital make line
- Maintained a positive relationship with coworkers
- Maintained store cleanliness
- Prepared food and stocked the fridge, counters and shelves
- Restocked supplies
- Provided customer service with a smile
Education
High School - undefined
Bartram Trail High School
Saint Augustine, FL05.2023
Skills
- Babysitting
- Food industry (6 years)
- Communication skills
- Childcare
- Food Handling
- Serving Experience
- Restaurant experience (6 years)
- Spirits experience
- Cleaning Experience
- Food Production
- Hospitality
- Toddler Care
- Food Safety
- Kitchen Experience
- Time management
- Meal Preparation
Certification
- Driver's License
- Food Handler Certification
Timeline
Server
Pomodoro Café
01.2025 - 07.2025
Cashier
Gumby's Pizza and Wings
08.2024 - 10.2024
Server
Volcanic Sushi and Sake
11.2023 - 05.2024
Server
Green papaya sushi & Thai
01.2023 - 08.2023
Crew Member
Chipotle Mexican Grill
05.2021 - 05.2023
Babysitter
self-employed
05.2018 - 05.2024
High School - undefined
Bartram Trail High School
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