Anthony Luchs
Tampa
Summary
Highly-motivated , organized employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Salesperson
Coca-Cola
Tampa
2024.03 - Current
- Collected competitor data on pricing, products, and promotional strategies to inform business decisions.
- Developed new business opportunities through targeted cold calling campaigns.
- Resolved customer complaints promptly, enhancing overall service quality.
- Assisted customers in selecting suitable products or services based on individual needs.
- Conducted regular follow-ups with clients to confirm satisfaction with purchases.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Advertising Assistant
Krispy Kreme
Tampa
2023.07 - 2024.02
- Coordinated with graphic designers to create visually appealing advertisements that effectively communicate the desired message.
- Organized promotional events to increase brand awareness.
- Conducted market research to identify potential customers and develop a comprehensive understanding of the target audience.
- Managed social media accounts to promote company products and services.
- Responded promptly to customer inquiries regarding advertised products or services.
- Created engaging content for social media posts and advertisements in order to generate interest in products or services.
Manager
Publix Grocery Store
Tampa
2022.06 - 2023.07
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
BBA - Business
The University of Tampa
Tampa, FL2022-05
Skills
- Customer service and care
- Product knowledge
- Problem resolution
- Active listening
- Relationship building
- Complaint handling
- Networking and prospecting
- Contact follow-up
- Market trends
- Media Content
Timeline
Salesperson
Coca-Cola
2024.03 - Current
Advertising Assistant
Krispy Kreme
2023.07 - 2024.02
Manager
Publix Grocery Store
2022.06 - 2023.07
BBA - Business
The University of Tampa