Ann Marie Meadows

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.

Process Applications

Process Leases

Process Evictions

Collecte Rent and Deposits

Process Bill of vendors by codes

Greet Potential Residents and give Tours

Sold over 200 units since June 2023

Provide Amazing Customer Service to Potential Residents and Residents

• Coordinated with other departments to ensure smooth flow of operations.
• Developed a system for tracking inventory and ordering supplies as needed.
• Ensured compliance with safety regulations and company policies.
• Managed customer service inquiries and complaints in a timely manner.
• Resolved conflicts between team members in an effective manner.
• Maintained up-to-date knowledge of company products and services.
• Communicated regularly with customers to gain insights into their needs.

• Inspected properties regularly to identify deficiencies and schedule repairs.
• Handled resident complaints and expedited maintenance requests.
• Collected monthly assessments, rental fees, deposits and payments.

Loads of experience with Tax Credit/ Affordable Housing. Managed two Properties both Tax Credit Affordable Housing.

• Effective Leasing Consultant offering excellent skills in customer service, telephone etiquette and issue response
• Pursuing a similar position where focus and dedication are highly sought
• Forward-thinking professional offering more than 3 years of experience working in fast-paced environments
• Energetic Leasing Consultant offering a wealth of experience in property tours and fair housing laws
• Hardworking, educated and willing to go the extra mile to complete any task
• Performed background checks on over 250 apartment applicants
• Marketed property to local businesses through collateral, emails and phone calls ing 睡

• Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
• Toured property with prospective tenants and provided wealth of information in regards to its key features
• Distributed and followed up on tenant renewal notices
• Responded to customer requests for products, services and company information
• Answered constant flow of customer calls with up to 2 calls in queue per minute
• Described services to customers, thoroughly explaining details and care of merchandise
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Evaluated account and service histories to identify trends, using data to mitigate future issues
• Offered advice and assistance to customers, paying attention to special needs or wants