Ann Marie Price

Administrative & Operational

• Delivered comprehensive weekly reports and insights from nine communities, enhancing visibility into field performance.
• Executed regular reviews and updates of contracts to maintain accurate and current records for all properties. Organizing contracts lists with renewal and expiration dates. Gave timely notices to cancel services. Processed credit applications.
• Trained new management personnel, including assistant community managers and community managers. Supported daily operations and clarified expectations.
• Assisted communities in navigating housing procedures for compliance and workforce housing programs. Completed and submitted files for compliance approvals.
• Troubleshoot and resolve issues related to Realpage products and Bluemoon software applications. Work closely with all office staff on TAA/NAA addenda clarification and company policies. Overall support system for all staff questions.
• Completed petty cash receipt reconciliation and processed invoices weekly.
• Performed detailed audits of property files to maintain standards and enhance operational integrity. Assisted with the transition from full paper files to fully paperless. Implemented a checklist for the teams to utilize onsite.
• Reviewed and updated TAA lease documents and regulations to maintain adherence to legal standards. Kept staff up to date on new policies.
• Assisted in organizing manager quarterly functions and annual volunteer events. Coordinated logistics to support team activities. Facilitated communication among volunteers and management.
• Provide support by filling in onsite for approved scheduled time off and staffing shortages.
• Developed and updated community-specific addenda to ensure compliance with current policies and enhance clarity in TAA forms and lease documents.

Development & Construction

• Analyzed construction unit plans and converted them into marketing terminology, and assembled floorplans for onsite operations. Created a comprehensive color-coded sitemap with floorplan types and amenities. Consolidated a list of apartment and community amenities by reviewing the address plan, siteplan and amenity layouts.
• Coordinated and oversaw the setup of the temporary leasing office on a construction site, including the trailer drop, furniture delivery, ordering and setting up the startup office supplies, and alarm and IT installation. Coordinated the transition from the temporary leasing trailer to the permanent leasing office by giving notices to various vendors for services and scheduling installs and moves into office.
• Complete initial punch list for construction team to ensure project completion standards. Completed final punch list alongside paint vendors and superintendent in order to sign off on unit acceptance forms and to accept the building from construction. Communicated with site project manager to on certificate of occupancy is received to ensure there are no delays for property move ins.

• Tour units and show property amenities
• Answer phones, greet prospects
• Schedule appointments
• Create work orders
• Complete application paperwork and send lease documents

• Tour prospects and show model units and property amenities
• Answer phone calls, schedule appointments, answer resident questions
• Accept applications and money to hold an apartment
• Send move in emails and generate lease contracts