Kenia Espinoza
Kissimmee
Summary
Experienced with overseeing complex operational functions and ensuring seamless execution. Utilizes strong organizational and leadership skills to enhance team performance and operational efficiency. Track record of implementing process improvements and driving strategic initiatives.
Overview
17
17
years of professional experience
Work History
Assistant Director of Operations
CDL Rapido Inc.
05.2024 - Current
- Assisting in developing and implementing operational policies and procedures
- Providing support in managing budgeting, reporting, planning, and auditing
- Ensuring all legal and regulatory documents are filed and monitoring compliance with laws and regulations
- Working with the Director of Operations to coordinate and supervise the work of all operational departments
- Helping with recruitment, selection, orientation, and training of operations personnel
- Identifying and addressing problems and opportunities for the company
- Supporting worker communication with the management team
- Monitoring performance metrics and implementing necessary improvements
- Overseeing procurement processes and coordinating material and resource allocation
- Assisting in vendor selection and negotiation of contracts
- Managing issues that may arise in the operations department
- Preparing reports on operations and progress towards organizational goals
Executive Assistant
Hunting Titan Inc.
06.2022 - 05.2024
- Scheduling appointments, managing multiple calendars, and coordinating executives' interfaces with other company organizations, clients, and external groups.
- Managed the Onboarding process (application process, orientation, benefits enrollment, etc.)
- Create customers' orders over the phone or email.
- Assist the AP department with invoices and payments.
- Perform administrative duties to include calendar management, phone coverage, meeting coordination (including catering, teleconferences, and video conferences), report preparation, presentations, and composing correspondence for signature.
- Handle and maintain ATF licenses and keep authorized users' lists up to date.
- Handle weekly explosive inventory for ATF book accuracy.
- Handle all incoming and outgoing explosive shipments.
- Keep ATF books' records up to date with incoming and outgoing explosive shipments.
- Handle employees and ATF files with high privacy and Confidentiality.
- Assist the shipping department with orders and tracking information.
- Verify that clients provide accurate information that complies with ATF regulations
Administrative Assistant/Coordinator
Nu-Style Landscaping
12.2019 - 06.2022
- Answering and transferring calls
- Scheduling appointments, interviews, and managing dates and availability.
- Create and process invoices
- Maintain the client's account on good terms
- Organizing, maintaining, and filing vendors' and customers' files.
- Printing labels for outgoing orders.
- Assist engineering in updating PDF drawings.
- Tracking supplies orders.
- Managing and approving crew timecards
- Assist managers with tasks needed.
- Assist the accounting department with customer and vendor transactions.
- Managing office supplies inventory.
- Providing support for different departments
Paralegal (Family Law)
Peek Family Law
12.2015 - 12.2019
- Answering phones.
- Scheduling appointments, interviews, and hearings, and managing the attorney's dates and availability.
- Organizing, maintaining, and filing client files.
- Corresponding with clients on anything they need assistance with their case.
- Preparing standard pleadings
- Create invoices and process payments
- Ensure bank deposits are made every day.
- Assisting clients with discovery requests.
- Notarized legal documents
- Assisting with trial preparation, including the assembly of exhibits, witness binders, and appendices for depositions and court filings.
- Conducting legal research
- Assist in translating between clients and lawyers.
Project Manager
Every Warehouse Inc.
11.2008 - 12.2015
- Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving.
- Problems: completing audits, identifying trends, determining system improvements, and implementing change.
- Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures.
- Meets financial objectives by forecasting requirements.
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
- Meet traveling requirements nationwide.
Education
B.S. - International Business Administration
SNHU Online
12.2025
Skills
- Project Management
- Budget Planning
- Good Communication Skills
- Problem-solving
- Bilingual (English/Spanish)
- New hire/Onboarding
- Good filing and organizational skills
- Microsoft Excel, Word, PowerPoint, Outlook, and QuickBooks
- 10 Monetary handling experience
- Scheduling and coordination
- Operational efficiency
- Strategic planning and execution
Timeline
Assistant Director of Operations
CDL Rapido Inc.
05.2024 - Current
Executive Assistant
Hunting Titan Inc.
06.2022 - 05.2024
Administrative Assistant/Coordinator
Nu-Style Landscaping
12.2019 - 06.2022
Paralegal (Family Law)
Peek Family Law
12.2015 - 12.2019
Project Manager
Every Warehouse Inc.
11.2008 - 12.2015
B.S. - International Business Administration
SNHU Online