Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Annmarie Ramos

Houston

Summary

Dynamic sales professional with proven expertise in customer relationship building and sales closing, honed at companies like AT&T. Excelled in enhancing client satisfaction and expanding customer bases, leveraging interpersonal communication skills and sales expertise. Achieved significant sales revenue growth by targeting high-potential accounts and mastering negotiation tactics.

Overview

2
2
years of professional experience

Work History

Sales Representative

AT&T
10.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Conducted detailed market analysis to guide development of sales strategies.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Sales Associate

Foot Locker
11.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Chavez High School
Houston, TX
05.2024

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Sales expertise
  • Sales closing
  • Complex Problem-solving
  • Customer retention
  • Negotiation tactics
  • Objection handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Representative

AT&T
10.2024 - Current

Sales Associate

Foot Locker
11.2022 - 05.2023

High School Diploma -

Chavez High School

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Annmarie Ramos