AnnMarie Sango
Staten Island,NY
Summary
To obtain a position within a respected company where I can utilize my skills and potential to the fullest while allowing room for growth as a professional.
Overview
14
14
years of professional experience
Work History
Data Analyst/Operation Team Leader
Healthfirst Insurance
12.2019 - 10.2023
- Sustained, supported and assisted the PHSP (Facilitated Enrollment Sales department team for all 25 Sales management teams located in different counties (New York City, Long Island, and the following counties: Westchester, Sullivan, Orange, Rockland, and Nassau and Vice President.
- Provided administrative support, assistant to VP, various project implementation and completed additional Ad-Hoc administrative duties.
- Managed complex and confidential information daily in a secure, dependable and credible manner.
- Facilitated all administrative services as directed by, while working independently to maneuver multiple tasks with a proactive fast-paced approach to changing priorities.
- Managed the department's office budget, purchasing orders, expense reports, reviewed and updated department's sharepoint spreadsheets files, and updated daily financial reporting database to track, analyze, and report on daily performances, including sales data to identify patterns and trends.
- Ensured accurate, efficient, and smooth high-level administrative support to VP, which includes managing outlook calendar and emails, booked conference rooms for all meetings, arrangement of business preparation and powerpoints presentations.
- Coordinated and scheduled executive outreach & external meetings, appointments, agendas, organized extensive domestic and international travel flights, accommodation, itineraries, phone line assistant (hourly reminder meeting calls), personal work monthly expense reports, and travel/business reimbursements.
- Handled confidential and sensitive information with discretion.
- Collaborated with team lead to improve member experience by facilitating quality improvement coaching based on application auditing results.
- Responded to any Sales Department regulatory or compliance requests for information or audits in a timely and accurate manner. Compliance is our number one priority.
- Responsible for department staff members onboarding process that includes: submission of new hires program access/credentials.
- Coordinated with IT (Information technology) and the building's security department to assign any type of required equipment, access badges, and served ass main contact for details on new hires orientation day.
- Managed, tracked, arranged office inventory for all our twenty-six New York Community Office to ensure smooth daily operations.
- Consistently met or exceeded targets through diligent oversight of daily operations coupled with strategic long-term planning efforts.
- Coordinated monthly office events and functions, including logistics, and catering. Processed and arranged corporate sponsorship dinner company events.
- Worked with team to develop and maintain policy manuals and other supporting documentation to meet compliance guidelines and all other regulatory and accreditation standards.
- Work with Sales Engagement manager to conduct refresher training on Salesforce, Eckoh, Twilio, NowPow, etc., as needed.
- Streamlined reporting processes, resulting in faster turnaround times for monthly performance reports for Sales Team department.
Executive Assistant/Operations Coordinator
Protravel International LLC
12.2018 - 05.2019
- Managed Director's and Vice presidents complex and frequent changing travel arrangements and coordinated pre-planned trips.
- Created expense reports, budget reports and filing systems.
- Conducted research to prepare, gather, and proof briefing materials, agendas, and meeting minutes for all team meetings.
- Developed and maintained an alert system for upcoming deadlines on incoming request, projects, and events.
- Managed company-wide announcements, booked conference rooms, calendars, office supplies, and coordinate catering for monthly staff development meetings.
- Managed all of our branch managers on the east and central coast. Total of 10 managers
- Review all agent contracts and onboarding agent processes.
- Involved in all upcoming programs created by our product & business process development team.
CFO Administrative Assistant/Purchasing Coordinator
Jimmy's Cookies
10.2016 - 11.2018
- Provided support to all members of the office including assistant to the CFO (Chief Financial Officer) of company.
- Create monthly excel spreadsheets for expense accounts.
- Prepared month end reports for Chief Financial Officer.
- Processed Purchase orders
- Oversaw budgets, and accounts payable and receivable.
- Completed W9 and Certificate of Insurance forms
- Organized team meetings
- Sourced and procuring goods and materials as purchasing coordinator
- Managed purchase orders, negotiated contracts with suppliers, tracked shipments, managed inventory and ensured goods are received on time and in quality condition
- Evaluated and selected appropriate suppliers based on factors like price, quality, delivery speed, and reliability.
- Built and maintained strong relationships with suppliers to foster long-term collaboration and mutual benefit.
Tax Compliance Administrator
Ralph Lauren Corp
03.2016 - 07.2016
- Provided support to Tax, Treasury, Risk Management, and Credit Vice Presidents of Ralph Lauren by managing their calendars and calls, booked travel arrangement and managed trip logistics as needed.
- Processed vendor invoices and corporate card expenses.
- Prepared various weekly and monthly billing and reports or any type of Ad Hoc request
- Reviewed and ensured accuracy of vendor invoices.
- Organized team meetings (internal & external).
- Distributed all incoming and outgoing mail.
- Managed all activities required for the timely and accurate filing of all income tax returns.
- Prepared and filed all business licenses.
- Established effective internal processes around the tax compliance reporting function including data gathering and record keeping.
- Performed data analysis using Excel, pivot tables, and V-look up.
- Requested all Certificate of Insurance for all existing vendors pertaining to Risk Management.
- Followed up to make sure all insurance contracts and certificates are up to date.
- Organized all Powerpoint presentations for Risk Management.
Compliance Review Administrator/Tax Support Specialist
Mercedes Benz USA Corporation
07.2013 - 10.2015
- Provided administrative support to the Manager of Tax, Payroll and to the other members of the department, including frequent Ad Hoc requests.
- Responsibilities included updating of the tax research library, monitoring departmental budgets and processing tax returns.
- Prepared semi-monthly excise tax deposits for gas guzzler tax and monthly VAT returns reports (VAT Report is a financial document that summarizes a company's VAT-eligible transactions over a specified accounting period, helping the company complete their VAT Return.
- Maintained up to date and orderly tax records, associated reports, and spreadsheets
- Prepared monthly general ledger account analyses and journal entries for accounts pertaining to sales and use tax. In addition, interacted with auditors and addressed issues for state sales tax audits.
- Prepared and filed sales and use tax returns in an increasingly high-volume atmosphere by performing monthly file downloading, imports, updates and maintenance to various tax compliance software, analyze data and formulate calculations, in accordance with company policy.
- Company relocated to Atlanta, GA in the summer of 2015. I was approached with an opportunity to relocate but unfortunately denied and agreed to temporary relocated to Atlanta for a month to train new hires.
Loaner Coordinator/Assistant to the Director of Se
Prestige Land Rover and Jaguar
08.2012 - 04.2013
- Assisted customers with loaner vehicles, set up contracts and explained loaner vehicle policies.
- Demonstrated my commitment to customer service by following up on calls and returning superior results.
- Investigated and resolved service issues.
- Analyzed customer concerns and needs while balancing company E-ZPass /parking violations.
- Kept records of customer interactions and actions taken, including transactions, comments, inquiries and complaints.
- Performed administrative duties for the Director of Service, responsibilities included assisting in the preparation of spreadsheets within the service department.
Accounts Payable/Receivable, Receptionist/Cashier Assistant
Toyota of Hackensack
02.2010 - 08.2012
- Responsible for paying outside vendors, posting invoices, receiving vendor check and deposits.
- Handled all financial data of our clients.
- Complete knowledge of policy and procedure of reporting financial contracts to banks and leading institutions.
- Processed financial end of SWAPS including the accounting and delivery end.
- Completed Service warranties, after sales, used vehicle certification, report RDRs as needed, verified and submitted vehicle incentives relations, excellent interpersonal skills, office etiquette and phone mannerism.
Education
High School Diploma -
William Paterson University
Wayne06-2010
Skills
- VLOOKUPVLOOKUPProficient in Ad Hoc Project Management
- Knowledge of bookkeeping, accounting (payables & receivables) tax compliance, Data Analysis
- Experience working across organizations with all levels of leadership
- Excellent customer service skills
- Trustworthy, honest, and calm
- Exceptional organizational skills to enhance the efficiency of all my work duties
- Enthusiastic, motivated, excellent time management skills, and problem-solving skills in order to meet deadlines
- Proficient in Written and Verbal Communication
- Completed courses in all Microsoft Office Suite to leverage my proficiency
- Proficient in all Microsoft Office Suite: Excel spreadsheets which includes utilizing VLOOKUP; updating/creating pivot table, Microsoft Word, Powerpoint, Outlook, Microsoft Teams, Sharepoint
- Proficient in other programs: SAP, Vertex, DMS, Salesforce, ADP, Workday, Service Now, Eckoh, Twilio and zoom
- Flexible team player, ability to multitask and thrive in dynamic environments
- Capable of assuming responsibility for assigned tasks and completing duties efficiently
- Bilingual in English, Some Spanish and Croatian
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Spanish
Limited Working
Timeline
Data Analyst/Operation Team Leader
Healthfirst Insurance
12.2019 - 10.2023
Executive Assistant/Operations Coordinator
Protravel International LLC
12.2018 - 05.2019
CFO Administrative Assistant/Purchasing Coordinator
Jimmy's Cookies
10.2016 - 11.2018
Tax Compliance Administrator
Ralph Lauren Corp
03.2016 - 07.2016
Compliance Review Administrator/Tax Support Specialist
Mercedes Benz USA Corporation
07.2013 - 10.2015
Loaner Coordinator/Assistant to the Director of Se
Prestige Land Rover and Jaguar
08.2012 - 04.2013
Accounts Payable/Receivable, Receptionist/Cashier Assistant
Toyota of Hackensack
02.2010 - 08.2012
High School Diploma -
William Paterson University
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