Summary
Overview
Work History
Education
Skills
Timeline
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Anntrice Webster

Lithia Springs,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to seek and maintain a full-time position which offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Production Associate

Home Chef
01.2023 - 11.2023
  • Organized work to meet demanding production goals.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe production procedures.

WFH Customer Service Representative

Lands End
09.2021 - 10.2021
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Customer Support Specialist

At Home Superstore
11.2020 - 03.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Associate

Burlington Stores, Inc.
12.2019 - 07.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Cashier

World Duty Free
03.2018 - 11.2019
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Mentored new team members on sales software system operation.
  • Used POS system to enter orders, process payments and issue receipts.


Education

High School Diploma -

Hunter Huss High School
Gastonia, NC
06.2017

Skills

    Leadership

    Collaboration / Teamwork

    Time Management

    Oral / Written Communication

    Computer Literacy

    Critical-thinking

Timeline

Production Associate

Home Chef
01.2023 - 11.2023

WFH Customer Service Representative

Lands End
09.2021 - 10.2021

Customer Support Specialist

At Home Superstore
11.2020 - 03.2021

Sales Associate

Burlington Stores, Inc.
12.2019 - 07.2020

Sales Cashier

World Duty Free
03.2018 - 11.2019

High School Diploma -

Hunter Huss High School

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Anntrice Webster