Anny Betancourt
Moultrie,US
Summary
Enthusiastic candidate with excellent organizational skills and a strong focus on customer service. Demonstrated ability to handle sensitive information and accurately enter clients' system data, with extensive experience in this field. Fluent in Spanish and English, enabling effective communication with diverse individuals. Passionate about helping others and dedicated to bringing smiles to their faces. Values human connection, kindness, and compassion, and strives to provide the best possible service to clients a team player. Driven by strong moral principles and deep respect for others.
Overview
10
10
years of professional experience
Work History
Universal Banker (Part Time)
Colony Bank
Moultrie, GA
10.2024 - Current
- opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders.
- Proactive, Compliance, Product Knowledge, Problem Solving Skills, Collaboration and Communication Skills.
- Facilitating economic growth and development by providing essential services such as deposits, lending, investment banking, and wealth management.
Bilingual Cashier and Bagger and Trainer
Publix Super Markets
Moultrie
01.2021 - Current
- Bags groceries
- Takes customer carts to the parking lot and unloads groceries into customer vehicles
- Carries bags to customer vehicles when necessary
- Helps customers locate products throughout the store
- Trained junior employees on how to complete job duties accurately and efficiently.
- Greeting and assisting customers with purchases and product information
- Offering suggestions for in-store specials to increase sales revenue within the store
- Other duties included; stocking, light housekeeping, purchase bagging and cart retrievals.
Bilingual Teller II
Ameris Bank
Moultrie
01.2015 - 07.2020
- Maintain and balance cash drawers
- Manage risk in every transaction
- Friendly customer service
- Processing transactions and assisting customers with account balance information.
- Resolving complaints or account discrepancies
- Provides account services to customers by receiving deposits and loan payments, cashing checks and money orders
- Informs clients of different bank offerings
- Sells cashier's checks
- Balance cash drawer daily; verify and wrap currency
Education
GED - Art Education
Colquitt County Highschool
Moultrie, Georgia05.2014
Skills
- Fluent Spanish Speaker
- Organization
- Accuracy
- Cash Handling
- Record Keeping
- Customer Service
- Handling Difficult Clients
- Banking Knowledge
- Team Player
Languages
Spanish
Native or Bilingual
Timeline
Universal Banker (Part Time)
Colony Bank
10.2024 - Current
Bilingual Cashier and Bagger and Trainer
Publix Super Markets
01.2021 - Current
Bilingual Teller II
Ameris Bank
01.2015 - 07.2020
GED - Art Education
Colquitt County Highschool