Detailed oriented individual with the desire to obtain a position with a focus in customer service, financial services, communication, and computer software
skills.
Overview
5
5
years of professional experience
Work History
Universal Banker II
Ameris Bank
Moultrie, GA
10.2024 - Current
Handled large sums of money with accuracy while maintaining appropriate levels of security.
Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Maintained confidentiality of bank records, transactions and customer information.
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Cross-sold bank products such as savings accounts and credit cards to existing clients.
Provided assistance to other tellers during peak business hours as needed.
Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Universal Banker/ Personal Banker/ Teller
Capital City Bank
Cairo , GA
07.2021 - 09.2024
Processing transactions efficiently and accurately
Balanced cash drawers daily.
Ran work on the scanner.
Balanced Vault as a dual control.
Issued money orders and cashier's checks.
Balanced TCR.
Build long-term client relationships.
Safeguards sensitive client information.
Opened, closed, and revised different accounts (personal, savings, business, fiduciary, and POA).
Input outgoing wire transactions (domestic and foreign).
Placed stop payments on checks and automatic transfers.
Utilized Centrix to make a dispute on the client's behalf.
Cross-sold banking products, such as credit cards, loans, and investments.
Provided guidance on how to utilize online banking.
Receptionist /Meal Packer
Boys and Girls Club of Colquitt Co.
Moultrie , GA
01.2020 - 05.2021
Answering phones.
Collecting dues and balancing cash drawers daily.
Developed excellent skills to schedule activities for the youth.
Verified visitors' identification cards before allowing access to the building, and updated the daily log book.
Assisted with training new employees on the company's policies and procedures.
Preparing and serving nutritious meals to students.
Restocking & maintaining supplies for the kitchen
Education
Esthetician License - Esthiology
Aveda Institute
Tallahassee, FL
04-2019
High School Diploma -
Colquitt County High School
Moultrie, GA
05-2018
Skills
Bilingual
Multitasking Abilities
Team management
Microsoft Word
Organized
leadership
Cash Management
Languages
Spanish
Native/ Bilingual
References
Courtney Howard (352)-346-5570
James Scott (229)-589-0403
Joel Jenkins (786)-503-3699
Timeline
Universal Banker II
Ameris Bank
10.2024 - Current
Universal Banker/ Personal Banker/ Teller
Capital City Bank
07.2021 - 09.2024
Receptionist /Meal Packer
Boys and Girls Club of Colquitt Co.
01.2020 - 05.2021
Esthetician License - Esthiology
Aveda Institute
High School Diploma -
Colquitt County High School
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