Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anny Phengmarath

Anny Phengmarath

cashier
Providence,RI

Summary

Results-driven professional with a background in customer service leadership and automotive sales. Skilled in developing training programs and implementing feedback systems to enhance service quality. Aiming to leverage strong product knowledge and customer engagement skills to boost sales and service efficiency.

Overview

4
4
years of professional experience

Work History

Car Salesperson

Tampa Bay Commercial Group
Tampa, Florida
01.2023 - 12.2025
  • Assisted customers in selecting vehicles based on preferences and needs.
  • Provided detailed information about vehicle features and financing options.
  • Conducted test drives to demonstrate vehicle performance and capabilities.
  • Maintained knowledge of inventory and current promotions to inform customers.

Customer Service Team Leader

Burlington
Tampa, Florida
02.2022 - 12.2024
  • Managed customer service team to elevate service quality and operational efficiency.
  • Developed comprehensive training programs for new staff to enhance product knowledge.
  • Implemented customer feedback systems to pinpoint areas for service improvement.

Education

Bachelor of Science - College

Banking & Financial Institute
Vientiane, Laos
05-2015

Skills

  • Vehicle negotiation
  • Financing options
  • Test drive coordination
  • Inventory management
  • Product knowledge
  • Customer relationship management

Languages

English
Professional
Spanish
Professional
Thai
Professional
lao
Professional
Vietnamese
Professional
French
Professional
Japanese
Professional
Chinese (Mandarin)
Professional
Korean
Professional

Timeline

Car Salesperson

Tampa Bay Commercial Group
01.2023 - 12.2025

Customer Service Team Leader

Burlington
02.2022 - 12.2024

Bachelor of Science - College

Banking & Financial Institute
Anny Phengmarathcashier