Anny Prince

• Performed phlebotomy procedures to collect blood samples from patients.
• Conducted EKG tests to monitor patients' heart activity.
• Monitored vital signs and communicated changes to healthcare team to ensure timely interventions.
• Supported nursing staff with daily patient care activities to enhance patient comfort and wellbeing.
• organization of patient rooms and equipment to promote a safe and hygienic environment.
• Helped create a safe environment by following infection control policies.
• Organized supplies in order to maintain adequate stock levels throughout shift.

Assisted patients with activities of daily living, including bathing, dressing, feeding, ambulating, and repositioning patients Documented patients' intake and output.

Manage daily administrative operations, including proposals and equipment ordering, to ensure seamless office functionality.

• Schedule for clients
• Handle all incoming calls and emails, delivering prompt customer support to enhance client satisfaction.
• Process payroll and maintain financial records to support accurate budgeting and compliance.

• Collected venipuncture specimens from patients following safety protocols.
• Ensured proper labeling and handling of specimens during transportation to the laboratory.
• maintained patient confidentiality and comfort throughout procedures to enhance patient experience.

• Implemented targeted marketing strategies, increasing client acquisition and retention.
• Trained and mentored staff on customer service best practices.
• Coordinated scheduling to maximize staff availability and client appointments.
• Managed daily operations, enhancing salon experience for clients.
• Ensured compliance with health and safety regulations in all salon areas.

• Monitored vital signs and reported changes to nursing staff promptly.
• Assisted patients with activities of daily living such as bathing, grooming, and dressing.
• Supported residents in daily living activities and personal care, enhancing their comfort and independence.
• Delivered emotional support and companionship to residents, fostering a positive and caring environment.
• Coordinated communication between residents, families, and healthcare providers, ensuring clear understanding of care needs.
• Observed and reported unusual symptoms and changes to charge nurse.

• Coordinated patient scheduling and appointments, streamlining office operations for improved workflow.
• Verified insurance, collected co-payments, and gathered patient information during check-in, ensuring efficient patient flow.
• Assisted healthcare providers by preparing patient charts and maintaining accurate records.
• Collaborated with medical staff to ensure timely follow-up on patient care plans.
• Facilitated referrals and organized medical records, enhancing accessibility for patient care.
• Communicated effectively with patients regarding treatment options and office procedures.
• Maintained cleanliness and organization of the office environment to enhance efficiency.
• Followed HIPAA guidelines to ensure confidentiality of patient information.

• Delivered bilingual support to customers through phone and email, enhancing customer satisfaction.
• Facilitated communication between English and Spanish-speaking customers effectively.
• Addressed customer complaints and issues with empathy and professionalism, ensuring prompt resolution.
• Compiled detailed reports on customer interactions, highlighting complaint resolution outcomes.
• Collaborated with health department and Medicaid agency to enhance service delivery.