ANNYSA WILLIAMS
Haughton,LA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Office Coordinator/Admin Assistant
Jeter Therapy Group
02.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Stay-At-Home Mom
Self
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Medical Billing Administrator
Pathology Resource Network
01.2021 - 08.2021
- Provided exceptional customer service, addressing patient concerns promptly and professionally while maintaining a positive attitude.
- Minimized errors, conducting thorough audits of patient accounts and rectifying discrepancies as needed.
- Expedited claim resolution times by effectively communicating with both payers and internal teams regarding denial reasons or appeals processes.
- Improved collections with efficient follow-up on outstanding accounts receivable balances.
Legal Receptionist
Casten & Pearce (through AppleOne Temp Agency)
11.2020 - 01.2021
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Filed documents with courts on behalf of attorney.
- Contributed to a positive work environment by collaborating with team members on various administrative tasks and projects.
Daycare Teacher
Daycare Center
04.2012 - 04.2014
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Education
Benton High School
Benton, Louisiana01.2012
Skills
- Time Management
- Project Management
- Customer Service
- Flexibility
- Conflict Resolution
- Event Planning
- Active Listener
- Organization
- Communication
- Schedule Coordination
- Office Administration
- Client Relations
- Document Management
References
Available upon request.
Timeline
Office Coordinator/Admin Assistant
Jeter Therapy Group
02.2024 - Current
Stay-At-Home Mom
Self
09.2021 - Current
Medical Billing Administrator
Pathology Resource Network
01.2021 - 08.2021
Legal Receptionist
Casten & Pearce (through AppleOne Temp Agency)
11.2020 - 01.2021
Daycare Teacher
Daycare Center
04.2012 - 04.2014
Benton High School
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