Anouar Moussa

Consistenly worked with clients to deepen their relationship with the bank and build rapport.

Tailor solutions based on clients needs and wants by listening with undertanding.

• Determined customers' financial services needs and prepare proposals to sell services that address these needs
• Contacted prospective customers to present information and explain available services
• Opened new accounts and assisted with Teller transactions as needed
• Adapted, as needed, to meet the ever-changing needs of our customers and the communities where we do business

• Meet and make connection with customers
• Initiate service consultations by asking open-ended questions to learn about customer's needs and wants
• Proactively create enhanced shopping experiences through the heightened use of tools, technology and devices
• Proficient use of proprietary devices and applications
• Handle more difficult customers requests

• Provided customers service by suggesting additional merchandise also managing multiple customers to get every customer cover
• Welcomed customers entering the store to ascertain what each customer wants or needed
• Assisted customers in finding out-of-stock items
• Assisted customers with store products complaints

• Answered customer questions regarding store merchandise
• Maintained positive attitude to make customer's shopping experiences memorable and pleasant
• Recommended alternative items if product was out of stock