Sarah Rahming
Marietta,Georgia
Summary
Adept at providing exceptional client interactions in fast-paced settings. Strong capability in establishing a welcoming atmosphere through clear communication and proactive customer engagement. Notable achievements in boosting service ratings and enhancing overall guest satisfaction.
Overview
8
8
years of professional experience
Work History
Personal Banker
Wells Fargo
02.2023 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
Server, Guest Relations
Silverspot Cinema
03.2021 - Current
- Responsible for being the customer facing department of the Silverspot brand. Drive revenue and up sale opportunities by actively recommending and educating guests on what sets us apart from our competition.
- A consistent top earner in metrics such as revenue, per transaction revenue and upsells every week.
- Worked with management and different departments to streamline processes, cut down on wait times and improve the experience for our guests.
- In charge of managing private in theater events ranging from family events to thirty-person wedding parties.
- Provided training and assistance to new associates and support to other departments when in need.
Guest Relations
Planet Fitness
08.2019 - 05.2020
- Deliver excellent customer service
- Oversaw regulated greeting and internal processing of guests upon arrival.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Described facility amenities to guests and set up services such as group classes and personal training sessions.
- Surveyed guests to check for areas in need of improvement.
Server
Walt Disney World
02.2018 - 08.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and specialty drinks to enhance sales numbers.
- Worked in Satuli Canteen in Pandora, the world of Avatar and maintained a completely immersive environment
- Kept register accurate through correct billing, payment processing and cash management practices.
Crew Member
Chipotle Mexican grill
05.2017 - 01.2018
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maximized sales potential by properly prepping, storing and rotating food products.
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
- Serve food in character with a pleasant attitude.
Education
Associate of Arts - Musical Theater
Indian River State College
Ft. Pierce, FLBachelor of Science - Psychology
Colorado Technical University
Colorado Springs, CO08.2025
Skills
- High-capacity dining
- Customer relationship management
- Expertise in hospitality services
- Sales experience
- Point of sale management
- Relationship building
- Regulatory compliance
- Client relationship management
- Customer satisfaction
- Conflict resolution
- Active listening
Personal Information
Title:
Timeline
Personal Banker
Wells Fargo
02.2023 - Current
Server, Guest Relations
Silverspot Cinema
03.2021 - Current
Guest Relations
Planet Fitness
08.2019 - 05.2020
Server
Walt Disney World
02.2018 - 08.2018
Crew Member
Chipotle Mexican grill
05.2017 - 01.2018
Associate of Arts - Musical Theater
Indian River State College
Bachelor of Science - Psychology
Colorado Technical University
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